Freezer door will not close properly or pops open after being shut.

Safety: Unplug the freezer if you are adjusting hinges or removing the door.

• Check for obstructions: Ensure drawers slide fully in and that no food packages protrude and hit the door.
• Level the unit: Adjust the front feet so the freezer tilts slightly backward, helping the door close by itself.
• Inspect hinges: Check upper and lower hinges for wear or bending. Tighten loose screws.
• Adjust or replace hinges: If the door is visibly misaligned, adjust hinge position or replace worn Balay freezer door hinges or hinge bushings.

A door that does not seal will cause frost buildup and high energy use, so correct alignment promptly.