Balay Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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AL
Freezer beeps and displays AL or a flashing alarm symbol; temperature is too high and food may be soft.
High Temperature Alarm Condition
dF
Display shows dF or a defrost symbol for an extended time; freezer temperature may rise slightly during this period.
Extended Defrost Mode Indication
E1
Freezer displays E1 and temperature rises above setpoint, food starting to soften.
Evaporator Temperature Sensor Failure
E10
Freezer shows E10 and may not cool; compressor does not run even though temperature is high.
Main Control Board Failure
E2
Freezer shows E2 and interior temperature is unstable or too cold/too warm intermittently.
Cabinet (Freezer Compartment) Temperature Sensor Failure
E3
Freezer displays E3 and does not reach the set temperature, compressor may run continuously.
Defrost Sensor or Defrost Thermostat Fault
E4
Freezer shows E4 and may stop cooling correctly; sometimes accompanied by irregular defrost cycles.
Defrost Heater Circuit Fault
E5
Freezer displays E5 and may not respond correctly to temperature adjustments; temperature may drift.
Ambient Temperature Sensor Fault
E6
Freezer shows E6 and may not cool; compressor may not start or may start and stop rapidly.
Compressor Start Device / PTC Relay Fault
E7
Freezer displays E7 and interior light or control panel may behave erratically.
Door Switch or Door Sensor Fault
E8
Freezer shows E8 and may not maintain correct temperature; fan may not run.
Evaporator Fan Motor Fault
E9
Freezer displays E9 and may show erratic or blank temperature readings.
Control Panel / Display Communication Error
F0
Freezer shows F0 and may not respond to button presses correctly.
Keypad / Button Panel Fault
F1
Freezer displays F1 and may not maintain correct temperature; sometimes accompanied by beeping.
General Temperature Sensor Error
F2
Freezer shows F2 and compressor may not start or may shut off quickly.
Compressor Overload / Overheat Protection
F3
Freezer displays F3 and interior fan may run at incorrect speed or not at all.
Fan Speed Feedback / Tachometer Error
F4
Freezer shows F4 and may not defrost properly, leading to ice buildup over time.
Defrost Circuit Control Error
F5
Freezer displays F5 and may not accept new settings or may reset settings unexpectedly.
EEPROM / Memory Error
F6
Freezer shows F6 and may not cool; compressor and fan may both be off.
Low Voltage / Power Supply Error
F7
Freezer displays F7 and may show incorrect door alarm behavior or interior light issues.
Door Alarm Circuit Error
F8
Freezer shows F8 and may not reach set temperature; compressor may run but cooling is weak.
Refrigeration System Performance Error
F9
Freezer displays F9 and may randomly restart or lose settings.
Internal Communication / Watchdog Error
Lo
Display shows Lo or a low temperature symbol; interior is extremely cold and some items may be over-frozen or brittle.
Low Temperature / Sensor Calibration Issue
Symptom
Control panel buttons unresponsive, but display is lit and freezer is cooling.
User Interface Input Failure
Symptom
Excessive frost buildup on food and walls, especially near the door area.
Warm Air Ingress / Door Seal Problem
Symptom
Freezer displays temperature but actual interior temperature is significantly different from the reading.
Temperature Display Calibration Error
Symptom
Freezer door will not close properly or pops open after being shut.
Door Alignment / Seal Interference
Symptom
Freezer exterior side walls feel very hot to the touch.
High Cabinet Surface Temperature
Symptom
Freezer interior back wall shows only partial frost pattern; some sections remain bare while others are iced.
Uneven Evaporator Frost Pattern
Symptom
Freezer interior has a bad odor, even after removing spoiled food.
Persistent Odor Contamination
Symptom
Freezer interior too warm, compressor runs continuously, heavy frost on rear panel or behind internal cover.
Defrost System Failure
Symptom
Freezer is leaking water onto the floor, usually at the front or underneath.
Defrost Drain Blockage
Symptom
Freezer is noisy, with loud humming, rattling, or knocking sounds during operation.
Excessive Vibration / Mechanical Noise
Symptom
Freezer makes a high-pitched whine or squeal, especially when the door is closed and cooling.
Fan Motor Bearing Wear
Symptom
Freezer not cooling at all, interior at room temperature, light may still work.
Compressor Not Running
Symptom
Freezer runs but does not freeze properly; temperature stays around –5°C to 0°C.
Insufficient Cooling / Partial Loss of Refrigerant
Symptom
Freezer runs continuously without cycling off, but temperature is normal or slightly low.
Continuous Operation / Control Issue
Symptom
Freezer temperature fluctuates widely; sometimes too warm, sometimes too cold.
Temperature Regulation / Thermostat Control Problem
Symptom
Freezer trips the household circuit breaker or RCD when it starts.
Electrical Short or Earth Leakage
Symptom
Freezer will not start at all; display and light are off.
No Power to Appliance
Symptom
Interior light not working but freezer otherwise cools normally.
Interior Light Circuit Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| AL |
Freezer beeps and displays AL or a flashing alarm symbol; temperature is too high and food may be soft.
|
High Temperature Alarm Condition | View Details |
| dF |
Display shows dF or a defrost symbol for an extended time; freezer temperature may rise slightly during this period.
|
Extended Defrost Mode Indication | View Details |
| E1 |
Freezer displays E1 and temperature rises above setpoint, food starting to soften.
|
Evaporator Temperature Sensor Failure | View Details |
| E10 |
Freezer shows E10 and may not cool; compressor does not run even though temperature is high.
|
Main Control Board Failure | View Details |
| E2 |
Freezer shows E2 and interior temperature is unstable or too cold/too warm intermittently.
|
Cabinet (Freezer Compartment) Temperature Sensor Failure | View Details |
| E3 |
Freezer displays E3 and does not reach the set temperature, compressor may run continuously.
|
Defrost Sensor or Defrost Thermostat Fault | View Details |
| E4 |
Freezer shows E4 and may stop cooling correctly; sometimes accompanied by irregular defrost cycles.
|
Defrost Heater Circuit Fault | View Details |
| E5 |
Freezer displays E5 and may not respond correctly to temperature adjustments; temperature may drift.
|
Ambient Temperature Sensor Fault | View Details |
| E6 |
Freezer shows E6 and may not cool; compressor may not start or may start and stop rapidly.
|
Compressor Start Device / PTC Relay Fault | View Details |
| E7 |
Freezer displays E7 and interior light or control panel may behave erratically.
|
Door Switch or Door Sensor Fault | View Details |
| E8 |
Freezer shows E8 and may not maintain correct temperature; fan may not run.
|
Evaporator Fan Motor Fault | View Details |
| E9 |
Freezer displays E9 and may show erratic or blank temperature readings.
|
Control Panel / Display Communication Error | View Details |
| F0 |
Freezer shows F0 and may not respond to button presses correctly.
|
Keypad / Button Panel Fault | View Details |
| F1 |
Freezer displays F1 and may not maintain correct temperature; sometimes accompanied by beeping.
|
General Temperature Sensor Error | View Details |
| F2 |
Freezer shows F2 and compressor may not start or may shut off quickly.
|
Compressor Overload / Overheat Protection | View Details |
| F3 |
Freezer displays F3 and interior fan may run at incorrect speed or not at all.
|
Fan Speed Feedback / Tachometer Error | View Details |
| F4 |
Freezer shows F4 and may not defrost properly, leading to ice buildup over time.
|
Defrost Circuit Control Error | View Details |
| F5 |
Freezer displays F5 and may not accept new settings or may reset settings unexpectedly.
|
EEPROM / Memory Error | View Details |
| F6 |
Freezer shows F6 and may not cool; compressor and fan may both be off.
|
Low Voltage / Power Supply Error | View Details |
| F7 |
Freezer displays F7 and may show incorrect door alarm behavior or interior light issues.
|
Door Alarm Circuit Error | View Details |
| F8 |
Freezer shows F8 and may not reach set temperature; compressor may run but cooling is weak.
|
Refrigeration System Performance Error | View Details |
| F9 |
Freezer displays F9 and may randomly restart or lose settings.
|
Internal Communication / Watchdog Error | View Details |
| Lo |
Display shows Lo or a low temperature symbol; interior is extremely cold and some items may be over-frozen or brittle.
|
Low Temperature / Sensor Calibration Issue | View Details |
| – |
Control panel buttons unresponsive, but display is lit and freezer is cooling.
|
User Interface Input Failure | View Details |
| – |
Excessive frost buildup on food and walls, especially near the door area.
|
Warm Air Ingress / Door Seal Problem | View Details |
| – |
Freezer displays temperature but actual interior temperature is significantly different from the reading.
|
Temperature Display Calibration Error | View Details |
| – |
Freezer door will not close properly or pops open after being shut.
|
Door Alignment / Seal Interference | View Details |
| – |
Freezer exterior side walls feel very hot to the touch.
|
High Cabinet Surface Temperature | View Details |
| – |
Freezer interior back wall shows only partial frost pattern; some sections remain bare while others are iced.
|
Uneven Evaporator Frost Pattern | View Details |
| – |
Freezer interior has a bad odor, even after removing spoiled food.
|
Persistent Odor Contamination | View Details |
| – |
Freezer interior too warm, compressor runs continuously, heavy frost on rear panel or behind internal cover.
|
Defrost System Failure | View Details |
| – |
Freezer is leaking water onto the floor, usually at the front or underneath.
|
Defrost Drain Blockage | View Details |
| – |
Freezer is noisy, with loud humming, rattling, or knocking sounds during operation.
|
Excessive Vibration / Mechanical Noise | View Details |
| – |
Freezer makes a high-pitched whine or squeal, especially when the door is closed and cooling.
|
Fan Motor Bearing Wear | View Details |
| – |
Freezer not cooling at all, interior at room temperature, light may still work.
|
Compressor Not Running | View Details |
| – |
Freezer runs but does not freeze properly; temperature stays around –5°C to 0°C.
|
Insufficient Cooling / Partial Loss of Refrigerant | View Details |
| – |
Freezer runs continuously without cycling off, but temperature is normal or slightly low.
|
Continuous Operation / Control Issue | View Details |
| – |
Freezer temperature fluctuates widely; sometimes too warm, sometimes too cold.
|
Temperature Regulation / Thermostat Control Problem | View Details |
| – |
Freezer trips the household circuit breaker or RCD when it starts.
|
Electrical Short or Earth Leakage | View Details |
| – |
Freezer will not start at all; display and light are off.
|
No Power to Appliance | View Details |
| – |
Interior light not working but freezer otherwise cools normally.
|
Interior Light Circuit Failure | View Details |
No matching codes found
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