Water pooling at the bottom of the freezer compartment or leaking onto the floor from the front.

Safety first: Unplug the freezer before working inside. Use towels to manage water.

Access the drain:

• Remove drawers and the rear interior panel to expose the evaporator and drain trough.
• Locate the drain hole at the bottom of the trough.

Clear blockage:

• Use warm (not boiling) water in a turkey baster or squeeze bottle to flush the drain hole.
• Repeat until water flows freely into the drain pan above the compressor.
• Use a flexible plastic drain brush or pipe cleaner to dislodge debris if necessary.

Check exterior drain tube:

• From the rear, locate the drain tube leading to the drain pan.
• Ensure it is not kinked or blocked; clean if needed.

Level the cabinet:

• Use a spirit level to check that the freezer is slightly tilted back so water flows to the rear.
• Adjust front leveling feet as required.

Test: Restore power and monitor over several days to ensure no new water accumulates inside the compartment.