Freezer runs but does not reach set temperature, food is soft or partially thawed.

Safety: Unplug the freezer before cleaning or accessing the compressor compartment.

Steps:

• Clean condenser: Remove the rear lower panel and vacuum dust from the condenser coils and surrounding area. Clean at least once a year.
• Check condenser fan: With power briefly restored, verify the condenser fan runs whenever the compressor runs. Replace the condenser fan motor if it does not start or is noisy.
• Inspect door gasket: Close a sheet of paper in the door at several points. If it pulls out easily, the gasket may be leaking. Replace the door gasket if warped or torn.
• Evaporator frost pattern: If accessible, remove the interior rear panel and inspect the evaporator. A full, even frost pattern is normal; frost only on a small section suggests a sealed system issue requiring a technician.