Fisher & Paykel Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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AL
General alarm code AL with beeping, may accompany temperature or door issues.
General Alarm Condition (Temperature or Door)
dO
Display shows dO or door open icon, alarm beeps even when door appears closed.
Door Ajar Detection Fault
E1
Freezer beeps and displays E1, temperature display may flash, unit may still run.
Door / Lid Switch Fault
E2
Freezer displays E2, alarm may sound, temperature control may be locked out.
Keypad / Button Stuck or User Interface Error
E3
Freezer shows E3, may not respond to temperature adjustments, display may be blank or partially lit.
Main Control Board Fault
E4
Freezer displays E4, ice maker (if fitted) may stop working, or internal fan may behave erratically.
Accessory / Secondary Fan or Ice Maker Fault
F1
Freezer beeps and displays F1, temperature may be higher than normal, alarm icon illuminated.
Freezer Compartment Temperature Sensor (Thermistor) Fault
F2
Freezer displays F2, may run continuously or not maintain correct temperature, alarm may sound.
Ambient / Cabinet Temperature Sensor Fault
F3
Freezer shows F3, may defrost too often or not defrost properly, frost buildup on evaporator cover.
Defrost Sensor / Evaporator Thermistor Fault
F4
Freezer displays F4, may not defrost, heavy ice buildup on evaporator and poor cooling.
Defrost Heater or Defrost Circuit Failure
F5
Freezer shows F5, compressor may not start or may run erratically, temperature rises.
Compressor Start / Inverter Communication Fault
F6
Freezer displays F6, fan noise may stop, frost pattern uneven, poor cooling especially in upper shelves.
Evaporator Fan Motor Fault
F7
Freezer shows F7, interior lights or user interface may behave erratically, some functions disabled.
User Interface / Display Board Communication Fault
F8
Freezer displays F8, ice buildup may be present, or unit may not enter defrost correctly.
Defrost Sensor Range / Calibration Error
F9
Freezer shows F9, may not cool properly, compressor may not run or may short-cycle.
High Temperature / Overheat Protection or Compressor Overload Fault
HI
Display shows HI or high temperature alarm, audible alarm sounds, food may be soft or thawing.
High Temperature Alarm / Inadequate Cooling
LO
Display shows LO or a low temperature warning, freezer may be running continuously and interior is very cold (below setpoint).
Temperature Too Low / Thermostat Calibration Error
Symptom
Buttons on freezer control panel unresponsive or only some buttons work.
User Interface Keypad Failure
Symptom
Excessive frost buildup on interior walls, baskets, and food packages.
Excessive Moisture Ingress / Door Seal Failure
Symptom
Freezer baskets or drawers difficult to slide, sticking due to frost or misalignment.
Drawer / Basket Mechanical Binding
Symptom
Freezer display is blank or dead, no lights, no response, but outlet has power.
No Power to Controls / Failed Main Control or Fuse
Symptom
Freezer door difficult to open shortly after closing, or door pops open slightly after being shut.
Door Vacuum / Hinge or Gasket Issue
Symptom
Freezer interior light not working but cooling is normal.
Interior Light Circuit Failure
Symptom
Freezer interior very warm at top but cold at bottom, or uneven temperatures between shelves.
Air Circulation / Evaporator Fan or Ducting Problem
Symptom
Freezer leaking water onto floor at front or rear.
Defrost Drain Blockage or Drain Pan Overflow
Symptom
Freezer making intermittent high-pitched squealing or chirping noise from inside cabinet.
Evaporator Fan Motor Bearing Wear
Symptom
Freezer making loud humming or buzzing noise from compressor area.
Compressor or Condenser Fan Noise
Symptom
Freezer making loud rattling or vibrating noise, especially when compressor starts or stops.
Cabinet Vibration / Loose Components
Symptom
Freezer not cooling at all, interior at room temperature, lights may work but no cold air.
No Cooling – Compressor Not Running
Symptom
Freezer over-freezing, temperature much lower than setpoint, items rock hard and brittle.
Thermostat / Sensor Overcooling Fault
Symptom
Freezer runs but does not reach set temperature, food is soft or partially thawed.
Insufficient Cooling – Partial Loss of Capacity
Symptom
Freezer runs continuously and never seems to shut off, though temperature may be acceptable.
Long Run Time / Control or Sealing Issue
Symptom
Freezer short cycles, turning on and off frequently in short bursts.
Short Cycling – Control or Compressor Protection
Symptom
Freezer trips household circuit breaker or RCD when it starts.
Electrical Short or Ground Fault
Symptom
Heavy ice buildup behind rear interior panel, fan noise changes, cooling gradually worsens.
Defrost System Failure
Symptom
Ice maker in Fisher & Paykel freezer not producing ice (on models with integrated ice).
Ice Maker Production Failure
Symptom
Moisture or condensation forming around door seal or on exterior front edges.
Condensation / Mullion Heater or Gasket Issue
Symptom
Musty or bad odor inside freezer even after removing old food.
Odor Contamination / Drain or Liner Issue
Symptom
Strong chemical or burning smell from freezer or rear compartment.
Electrical Overheating or Component Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| AL |
General alarm code AL with beeping, may accompany temperature or door issues.
|
General Alarm Condition (Temperature or Door) | View Details |
| dO |
Display shows dO or door open icon, alarm beeps even when door appears closed.
|
Door Ajar Detection Fault | View Details |
| E1 |
Freezer beeps and displays E1, temperature display may flash, unit may still run.
|
Door / Lid Switch Fault | View Details |
| E2 |
Freezer displays E2, alarm may sound, temperature control may be locked out.
|
Keypad / Button Stuck or User Interface Error | View Details |
| E3 |
Freezer shows E3, may not respond to temperature adjustments, display may be blank or partially lit.
|
Main Control Board Fault | View Details |
| E4 |
Freezer displays E4, ice maker (if fitted) may stop working, or internal fan may behave erratically.
|
Accessory / Secondary Fan or Ice Maker Fault | View Details |
| F1 |
Freezer beeps and displays F1, temperature may be higher than normal, alarm icon illuminated.
|
Freezer Compartment Temperature Sensor (Thermistor) Fault | View Details |
| F2 |
Freezer displays F2, may run continuously or not maintain correct temperature, alarm may sound.
|
Ambient / Cabinet Temperature Sensor Fault | View Details |
| F3 |
Freezer shows F3, may defrost too often or not defrost properly, frost buildup on evaporator cover.
|
Defrost Sensor / Evaporator Thermistor Fault | View Details |
| F4 |
Freezer displays F4, may not defrost, heavy ice buildup on evaporator and poor cooling.
|
Defrost Heater or Defrost Circuit Failure | View Details |
| F5 |
Freezer shows F5, compressor may not start or may run erratically, temperature rises.
|
Compressor Start / Inverter Communication Fault | View Details |
| F6 |
Freezer displays F6, fan noise may stop, frost pattern uneven, poor cooling especially in upper shelves.
|
Evaporator Fan Motor Fault | View Details |
| F7 |
Freezer shows F7, interior lights or user interface may behave erratically, some functions disabled.
|
User Interface / Display Board Communication Fault | View Details |
| F8 |
Freezer displays F8, ice buildup may be present, or unit may not enter defrost correctly.
|
Defrost Sensor Range / Calibration Error | View Details |
| F9 |
Freezer shows F9, may not cool properly, compressor may not run or may short-cycle.
|
High Temperature / Overheat Protection or Compressor Overload Fault | View Details |
| HI |
Display shows HI or high temperature alarm, audible alarm sounds, food may be soft or thawing.
|
High Temperature Alarm / Inadequate Cooling | View Details |
| LO |
Display shows LO or a low temperature warning, freezer may be running continuously and interior is very cold (below setpoint).
|
Temperature Too Low / Thermostat Calibration Error | View Details |
| – |
Buttons on freezer control panel unresponsive or only some buttons work.
|
User Interface Keypad Failure | View Details |
| – |
Excessive frost buildup on interior walls, baskets, and food packages.
|
Excessive Moisture Ingress / Door Seal Failure | View Details |
| – |
Freezer baskets or drawers difficult to slide, sticking due to frost or misalignment.
|
Drawer / Basket Mechanical Binding | View Details |
| – |
Freezer display is blank or dead, no lights, no response, but outlet has power.
|
No Power to Controls / Failed Main Control or Fuse | View Details |
| – |
Freezer door difficult to open shortly after closing, or door pops open slightly after being shut.
|
Door Vacuum / Hinge or Gasket Issue | View Details |
| – |
Freezer interior light not working but cooling is normal.
|
Interior Light Circuit Failure | View Details |
| – |
Freezer interior very warm at top but cold at bottom, or uneven temperatures between shelves.
|
Air Circulation / Evaporator Fan or Ducting Problem | View Details |
| – |
Freezer leaking water onto floor at front or rear.
|
Defrost Drain Blockage or Drain Pan Overflow | View Details |
| – |
Freezer making intermittent high-pitched squealing or chirping noise from inside cabinet.
|
Evaporator Fan Motor Bearing Wear | View Details |
| – |
Freezer making loud humming or buzzing noise from compressor area.
|
Compressor or Condenser Fan Noise | View Details |
| – |
Freezer making loud rattling or vibrating noise, especially when compressor starts or stops.
|
Cabinet Vibration / Loose Components | View Details |
| – |
Freezer not cooling at all, interior at room temperature, lights may work but no cold air.
|
No Cooling – Compressor Not Running | View Details |
| – |
Freezer over-freezing, temperature much lower than setpoint, items rock hard and brittle.
|
Thermostat / Sensor Overcooling Fault | View Details |
| – |
Freezer runs but does not reach set temperature, food is soft or partially thawed.
|
Insufficient Cooling – Partial Loss of Capacity | View Details |
| – |
Freezer runs continuously and never seems to shut off, though temperature may be acceptable.
|
Long Run Time / Control or Sealing Issue | View Details |
| – |
Freezer short cycles, turning on and off frequently in short bursts.
|
Short Cycling – Control or Compressor Protection | View Details |
| – |
Freezer trips household circuit breaker or RCD when it starts.
|
Electrical Short or Ground Fault | View Details |
| – |
Heavy ice buildup behind rear interior panel, fan noise changes, cooling gradually worsens.
|
Defrost System Failure | View Details |
| – |
Ice maker in Fisher & Paykel freezer not producing ice (on models with integrated ice).
|
Ice Maker Production Failure | View Details |
| – |
Moisture or condensation forming around door seal or on exterior front edges.
|
Condensation / Mullion Heater or Gasket Issue | View Details |
| – |
Musty or bad odor inside freezer even after removing old food.
|
Odor Contamination / Drain or Liner Issue | View Details |
| – |
Strong chemical or burning smell from freezer or rear compartment.
|
Electrical Overheating or Component Failure | View Details |
No matching codes found
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