Galanz User Interface / Control Panel Failure

Freezer control panel buttons do not respond or respond intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Stuck or worn buttons, Moisture intrusion into control panel, Loose ribbon cable or harness, Failed display/control PCB

How to Fix / Troubleshooting

Safety: Unplug the freezer before removing the control panel or touching any wiring.

  • Clean panel surface: Wipe the control panel with a slightly damp cloth to remove sticky residues that may cause buttons to stick. Do not spray cleaner directly onto the panel.
  • Power reset: Leave the freezer unplugged for 5–10 minutes, then plug it back in to reset the electronics.
  • Inspect connections: Remove the control panel cover and check the ribbon cable or harness connecting the panel to the main control board. Reseat connectors firmly.
  • Check for moisture: Look for signs of condensation or water inside the panel. Dry gently if present and identify any source of leaks.
  • Replace panel: If buttons remain unresponsive, replace the Galanz control panel / UI board.
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Repair Difficulty

Medium 3/5

Required Part

Control Panel / UI Board
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