Galanz
Galanz Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Digital Galanz upright freezer beeps and shows E1 on the display; temperature may not be accurate.
Cabinet Temperature Sensor (NTC) Fault
E2
Galanz freezer displays E2 and may run continuously or not cool correctly.
Evaporator Temperature Sensor (NTC) Fault
E3
Galanz freezer shows E3 and interior temperature fluctuates or defrost seems irregular.
Defrost Sensor / Defrost Thermistor Fault
E4
Galanz freezer displays E4 and may not defrost properly, leading to ice buildup on the evaporator.
Defrost Heater or Defrost Circuit Fault
E5
Galanz freezer shows E5 and may not respond correctly to temperature setting changes.
Ambient / Room Temperature Sensor Fault
E6
Galanz freezer displays E6 and the compressor may not start or may run erratically.
Communication Error Between Display Board and Main Control Board
E7
Galanz freezer shows E7 and may not cool or may shut down unexpectedly.
Compressor Overload / Inverter or Start Device Fault (where applicable)
E8
Galanz freezer displays E8 and the fan may not run, causing poor cooling and warm spots.
Evaporator Fan Motor Fault
E9
Galanz freezer shows E9 and may not maintain set temperature; compressor cycling seems abnormal.
Door / Lid Switch or Door Sensor Fault
H1
Galanz freezer displays H1 or HI and interior temperature is too warm; high temperature alarm is active.
High Temperature Alarm Condition
L1
Galanz freezer shows L1 or LO and interior temperature is extremely low; items may be over-frozen or frosted.
Low Temperature Alarm / Overcooling Condition
Symptom
Chest freezer lid will not stay open or slams shut unexpectedly.
Lid Hinge or Support Failure
Symptom
Condensation or water droplets forming on the exterior cabinet or around the door seal.
Condensation / Moisture on Exterior
Symptom
Digital display shows dashes or random characters instead of temperature.
Display Communication or Sensor Read Error
Symptom
Excessive frost buildup on the evaporator coil and rear interior panel; airflow is restricted and cooling declines.
Defrost System Failure
Symptom
Freezer beeps intermittently or continuously, but appears to be cooling normally.
Alarm or Door Ajar Warning
Symptom
Freezer cabinet sides feel very hot to the touch during operation.
High Cabinet Temperature Around Condenser Loop
Symptom
Freezer control panel buttons do not respond or respond intermittently.
User Interface / Control Panel Failure
Symptom
Freezer door is difficult to open right after closing; feels like it is stuck or vacuum-sealed.
Normal Vacuum Effect / Check Valve Issue
Symptom
Freezer door will not stay closed or pops open after being shut.
Door Alignment / Hinge or Gasket Problem
Symptom
Freezer emits a strong chemical, burning, or plastic smell, especially when first running or after a fault.
Overheating Component or Electrical Burn
Symptom
Freezer has a persistent musty or moldy odor inside, even though it is cooling normally.
Interior Odor / Contamination
Symptom
Freezer interior fan runs, but compressor does not start; clicking sound heard periodically from compressor area.
Compressor Start Failure
Symptom
Freezer interior is too cold; heavy frost on food and walls, items cracking from over-freezing.
Thermostat or Temperature Control Stuck Closed
Symptom
Freezer interior light does not turn on when door is opened, but cooling is normal.
Interior Light Circuit Failure
Symptom
Freezer interior light stays on even when the door is closed, causing warming and condensation near the light.
Door Switch Stuck Open / Light Stays On
Symptom
Freezer interior surfaces are covered with white powdery frost and ice crystals on food.
Excessive Moisture Ingress
Symptom
Freezer is cold but temperature fluctuates widely; sometimes too warm, sometimes too cold.
Inaccurate Temperature Control
Symptom
Freezer is completely warm but compressor is running continuously and is very hot to the touch.
Sealed System Failure / Refrigerant Loss
Symptom
Freezer is leaking water onto the floor from underneath or at the front.
Defrost Drain Blockage
Symptom
Freezer is making a loud buzzing or humming noise from the compressor area.
Compressor or Condenser Fan Noise
Symptom
Freezer makes a high-pitched squealing or chirping noise from inside the cabinet.
Evaporator Fan Motor Bearing Wear
Symptom
Freezer makes a loud rattling or vibrating noise, especially when the compressor starts or stops.
Cabinet Vibration / Loose Components
Symptom
Freezer not cooling at all; interior is room temperature, compressor not running, and display (if present) may be off.
No Power / Main Power Supply Fault
Symptom
Freezer runs but does not get cold enough; food is soft or partially thawed.
Poor Cooling / Partial Loss of Cooling
Symptom
Freezer runs constantly and rarely shuts off, though it may still be cold.
Long Run Time / Inefficient Operation
Symptom
Freezer trips the household circuit breaker or GFCI outlet when it starts or runs.
Electrical Short or Ground Fault
Symptom
Thick frost or ice buildup on the door frame and around the gasket area.
Door Gasket Air Leak
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Digital Galanz upright freezer beeps and shows E1 on the display; temperature may not be accurate.
|
Cabinet Temperature Sensor (NTC) Fault | View Details |
| E2 |
Galanz freezer displays E2 and may run continuously or not cool correctly.
|
Evaporator Temperature Sensor (NTC) Fault | View Details |
| E3 |
Galanz freezer shows E3 and interior temperature fluctuates or defrost seems irregular.
|
Defrost Sensor / Defrost Thermistor Fault | View Details |
| E4 |
Galanz freezer displays E4 and may not defrost properly, leading to ice buildup on the evaporator.
|
Defrost Heater or Defrost Circuit Fault | View Details |
| E5 |
Galanz freezer shows E5 and may not respond correctly to temperature setting changes.
|
Ambient / Room Temperature Sensor Fault | View Details |
| E6 |
Galanz freezer displays E6 and the compressor may not start or may run erratically.
|
Communication Error Between Display Board and Main Control Board | View Details |
| E7 |
Galanz freezer shows E7 and may not cool or may shut down unexpectedly.
|
Compressor Overload / Inverter or Start Device Fault (where applicable) | View Details |
| E8 |
Galanz freezer displays E8 and the fan may not run, causing poor cooling and warm spots.
|
Evaporator Fan Motor Fault | View Details |
| E9 |
Galanz freezer shows E9 and may not maintain set temperature; compressor cycling seems abnormal.
|
Door / Lid Switch or Door Sensor Fault | View Details |
| H1 |
Galanz freezer displays H1 or HI and interior temperature is too warm; high temperature alarm is active.
|
High Temperature Alarm Condition | View Details |
| L1 |
Galanz freezer shows L1 or LO and interior temperature is extremely low; items may be over-frozen or frosted.
|
Low Temperature Alarm / Overcooling Condition | View Details |
| – |
Chest freezer lid will not stay open or slams shut unexpectedly.
|
Lid Hinge or Support Failure | View Details |
| – |
Condensation or water droplets forming on the exterior cabinet or around the door seal.
|
Condensation / Moisture on Exterior | View Details |
| – |
Digital display shows dashes or random characters instead of temperature.
|
Display Communication or Sensor Read Error | View Details |
| – |
Excessive frost buildup on the evaporator coil and rear interior panel; airflow is restricted and cooling declines.
|
Defrost System Failure | View Details |
| – |
Freezer beeps intermittently or continuously, but appears to be cooling normally.
|
Alarm or Door Ajar Warning | View Details |
| – |
Freezer cabinet sides feel very hot to the touch during operation.
|
High Cabinet Temperature Around Condenser Loop | View Details |
| – |
Freezer control panel buttons do not respond or respond intermittently.
|
User Interface / Control Panel Failure | View Details |
| – |
Freezer door is difficult to open right after closing; feels like it is stuck or vacuum-sealed.
|
Normal Vacuum Effect / Check Valve Issue | View Details |
| – |
Freezer door will not stay closed or pops open after being shut.
|
Door Alignment / Hinge or Gasket Problem | View Details |
| – |
Freezer emits a strong chemical, burning, or plastic smell, especially when first running or after a fault.
|
Overheating Component or Electrical Burn | View Details |
| – |
Freezer has a persistent musty or moldy odor inside, even though it is cooling normally.
|
Interior Odor / Contamination | View Details |
| – |
Freezer interior fan runs, but compressor does not start; clicking sound heard periodically from compressor area.
|
Compressor Start Failure | View Details |
| – |
Freezer interior is too cold; heavy frost on food and walls, items cracking from over-freezing.
|
Thermostat or Temperature Control Stuck Closed | View Details |
| – |
Freezer interior light does not turn on when door is opened, but cooling is normal.
|
Interior Light Circuit Failure | View Details |
| – |
Freezer interior light stays on even when the door is closed, causing warming and condensation near the light.
|
Door Switch Stuck Open / Light Stays On | View Details |
| – |
Freezer interior surfaces are covered with white powdery frost and ice crystals on food.
|
Excessive Moisture Ingress | View Details |
| – |
Freezer is cold but temperature fluctuates widely; sometimes too warm, sometimes too cold.
|
Inaccurate Temperature Control | View Details |
| – |
Freezer is completely warm but compressor is running continuously and is very hot to the touch.
|
Sealed System Failure / Refrigerant Loss | View Details |
| – |
Freezer is leaking water onto the floor from underneath or at the front.
|
Defrost Drain Blockage | View Details |
| – |
Freezer is making a loud buzzing or humming noise from the compressor area.
|
Compressor or Condenser Fan Noise | View Details |
| – |
Freezer makes a high-pitched squealing or chirping noise from inside the cabinet.
|
Evaporator Fan Motor Bearing Wear | View Details |
| – |
Freezer makes a loud rattling or vibrating noise, especially when the compressor starts or stops.
|
Cabinet Vibration / Loose Components | View Details |
| – |
Freezer not cooling at all; interior is room temperature, compressor not running, and display (if present) may be off.
|
No Power / Main Power Supply Fault | View Details |
| – |
Freezer runs but does not get cold enough; food is soft or partially thawed.
|
Poor Cooling / Partial Loss of Cooling | View Details |
| – |
Freezer runs constantly and rarely shuts off, though it may still be cold.
|
Long Run Time / Inefficient Operation | View Details |
| – |
Freezer trips the household circuit breaker or GFCI outlet when it starts or runs.
|
Electrical Short or Ground Fault | View Details |
| – |
Thick frost or ice buildup on the door frame and around the gasket area.
|
Door Gasket Air Leak | View Details |
No matching codes found
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