Freezer is completely warm but compressor is running continuously and is very hot to the touch.

Safety: Do not attempt to open the sealed refrigeration system yourself. Refrigerant handling requires specialized tools and certification.

• Basic checks first: Ensure condenser coils are clean and that the condenser fan (if equipped) is running. Verify the door gasket seals properly.
• Observe frost pattern: If you can safely remove the interior rear panel, check the evaporator. No frost at all or a tiny patch of frost in one corner while the compressor runs continuously strongly suggests a sealed system issue.
• Do not puncture lines: Never drill, cut, or puncture any copper or aluminum tubing. This can release refrigerant and permanently damage the unit.
• Call a technician: Sealed system repairs (leak detection, recharging, compressor replacement) must be performed by a licensed refrigeration technician. In many cases, replacement of the freezer may be more economical than major sealed system work.