Chest freezer lid will not stay open or slams shut unexpectedly.

Safety first: Unplug the freezer and support the lid securely while working to prevent injury.

Step-by-step checks:

• 1. Inspect hinges: Open the lid and examine the hinges for cracks, bending, or missing hardware.
• 2. Check springs/struts: If your Gram chest freezer uses torsion springs or gas struts, verify they are intact and properly attached.
• 3. Tighten screws: Tighten any loose hinge screws on both the lid and cabinet.
• 4. Replace faulty components: If springs or struts no longer support the lid, replace them with Gram-compatible parts.

When to call a technician: If hinge mounts in the cabinet are damaged or torn out, professional repair or cabinet replacement may be required.