Gram Door Alignment / Hinge or Gasket Failure

Freezer door does not close or seal properly; visible gap between door gasket and cabinet.

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Possible Causes

Warped or torn door gasket, Loose or bent door hinges, Overloaded door shelves causing sagging, Cabinet out of square due to improper leveling

How to Fix / Troubleshooting

Safety first: Unplug the freezer before adjusting hinges to avoid accidental door movement while running.

Step-by-step checks:

  • 1. Inspect gasket: Look for tears, hardening, or deformation. If the gasket is damaged, replace it with a Gram-compatible door gasket.
  • 2. Warm and reshape: For minor warping, gently warm the gasket with a hair dryer and pull it into shape so it contacts the cabinet evenly. Do not overheat.
  • 3. Check hinges: Tighten hinge screws and ensure the door is properly aligned. Adjust hinge position if the door is sagging.
  • 4. Reduce door load: Remove heavy items from the door shelves that may be pulling the door out of alignment.
  • 5. Level cabinet: Ensure the freezer is level so the door closes naturally.

When to call a technician: If the cabinet or door is twisted or damaged, or if hinge replacement is required, a technician should perform the repair.

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Repair Difficulty

Easy 2/5

Required Part

Door Gasket
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