Gram Insufficient Cooling / Loss of Refrigeration Capacity

Freezer runs continuously but does not reach the set temperature; food is soft or partially thawed.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dirty condenser coil, Faulty condenser fan motor (if equipped), Low refrigerant charge due to leak, Weak or failing compressor

How to Fix / Troubleshooting

Safety first: Unplug the freezer before cleaning or accessing the rear compartment.

Step-by-step checks:

  • 1. Clean condenser: Move the freezer away from the wall. Remove the rear lower panel and gently brush and vacuum the condenser coil until clean.
  • 2. Check condenser fan (upright models): Ensure the condenser fan spins freely and runs when the compressor is on. Replace the fan motor if it is seized or not running.
  • 3. Verify door seal: Inspect the door gasket for gaps or damage that could allow warm air in, forcing long run times.
  • 4. Measure internal temperature: Use a thermometer to confirm actual temperature. If it remains high despite continuous running and a clean condenser, a sealed system issue is likely.

When to call a technician: Low refrigerant or a weak compressor require specialized tools and must be handled by a refrigeration professional.

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Repair Difficulty

Hard 4/5

Required Part

Condenser Fan Motor
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