Water leaking from under the freezer onto the floor.

Safety first: Unplug the freezer before removing internal panels. Use towels to absorb water; floors may be slippery.

• Locate defrost drain: Inside the freezer, remove drawers and the rear panel to find the drain hole at the bottom of the evaporator area.
• Clear blockage: Use warm (not boiling) water in a turkey baster or syringe to flush the drain hole until water flows freely to the drain pan underneath.
• Check external drain tube: At the back, inspect the rubber drain tube leading to the pan. Clear any blockage and ensure it is properly seated.
• Inspect drain pan: Verify the plastic drain tray above the compressor is not cracked or overflowing. Replace if damaged.
• Prevent recurrence: Avoid leaving the door open for long periods and ensure the gasket seals well to reduce excess frost and defrost water.