Control panel shows E3; freezer may not respond to temperature adjustments or may shut down intermittently.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Disconnect power before removing the control panel or touching internal wiring.
Try a simple reset first:
- Unplug the freezer for 10 minutes.
- Wipe the control panel surface dry and ensure no condensation or spills are present.
- Plug back in and check if E3 clears.
If E3 persists:
- Access the control panel: Remove the screws securing the top/front control housing. Carefully pull the panel forward.
- Inspect the keypad ribbon cable: Ensure the flat cable is fully seated in the connector on the main control board. Reseat it by gently removing and reinserting.
- Check for corrosion or moisture: Look for green/white corrosion on connectors or visible water damage. Dry the area thoroughly and clean light corrosion with isopropyl alcohol and a soft brush.
- Test button function: With power restored (use caution), press each button and see if the display responds correctly. If some buttons are unresponsive or trigger random actions, the keypad is faulty.
- Replace the user interface: If the keypad is defective, replace the entire control panel/user interface assembly with an Igloo-compatible part. Transfer any mounting brackets or light lenses as needed.
When to seek service: If a new keypad does not resolve E3, the main control board may be defective and should be replaced by a qualified technician.
Repair Difficulty
Required Part
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