Igloo
Igloo Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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AL
Display flashes AL and an alarm sounds; temperature may be high or door may be open.
General Alarm Condition (Door or Temperature)
dF
Display shows dF or DF; freezer may pause cooling during this indication.
Defrost Mode Indication (Not a Fault in Many Models)
E1
Digital Igloo upright freezer beeps and displays E1; temperature reading is missing or shows dashes; compressor may not start.
Cabinet Temperature Sensor Failure
E2
Freezer display shows E2 and may run continuously or not cool correctly; temperature swings widely.
Evaporator Temperature Sensor Failure
E3
Control panel shows E3; freezer may not respond to temperature adjustments or may shut down intermittently.
Control Panel Keypad or User Interface Error
E4
Freezer displays E4 and may stop cooling or run erratically; defrost cycles may not occur properly.
Defrost Sensor or Defrost Circuit Error
E5
Display shows E5; compressor may not start or may shut off quickly; interior remains warm.
Compressor Start Circuit or Overload Error
E6
Freezer shows E6 and may not cool; fans may run but compressor stays off.
Main Control Board Failure or Communication Error
E7
Freezer display shows E7; interior light and fans may work but unit does not cool properly.
Condenser Fan Motor Error
E8
Freezer shows E8; interior fan may not run, causing uneven temperatures and warm spots.
Evaporator Fan Motor Error
E9
Freezer displays E9; temperature may be inaccurate or unit may overcool or undercool.
Ambient Temperature Sensor Error
F1
Display shows F1; freezer may not respond to temperature changes or may shut down unexpectedly.
General Control Fault / Firmware Error
F2
Display shows F2; interior light may flicker or not work; other functions may be normal.
LED Lighting Circuit Error
H1
Display shows H1 or HI; audible alarm sounds and interior temperature is too warm.
High Temperature Alarm Condition
L1
Display shows L1 or LO; interior may be excessively cold and some items may be freezer-burned.
Low Temperature Alarm or Overcooling Condition
Symptom
Digital display works but buttons do not respond or respond intermittently.
Keypad / User Interface Failure
Symptom
Freezer cycles on and off rapidly (short cycling), with the compressor starting and stopping every few minutes.
Short Cycling – Control or Overload Issue
Symptom
Freezer door is hard to open again immediately after closing; a vacuum seems to hold it shut.
Normal Pressure Equalization / Check Valve Issue
Symptom
Freezer door will not seal properly; frost forms around the door opening.
Door Gasket Failure or Door Misalignment
Symptom
Freezer emits a high-pitched squealing or chirping noise from inside the cabinet.
Evaporator Fan Motor Bearing Failure
Symptom
Freezer emits a strong chemical or burning plastic smell during operation.
Electrical Overheating or Component Failure
Symptom
Freezer exterior sides or top feel very hot to the touch during operation.
High Cabinet Surface Temperature
Symptom
Freezer interior is too cold; ice cream is rock hard and some items show signs of freezer burn.
Overcooling – Thermostat or Sensor Out of Calibration
Symptom
Freezer interior light does not turn on when the door is opened, but the unit cools normally.
Interior Light Failure
Symptom
Freezer interior surfaces are wet or have condensation droplets, especially in humid weather.
Condensation Inside Cabinet
Symptom
Freezer interior temperature fluctuates widely; sometimes food is soft, other times overly hard.
Temperature Control Instability
Symptom
Freezer is cold at the bottom but warm at the top; items near the door are soft while back items are frozen.
Uneven Cooling / Poor Air Circulation
Symptom
Freezer is leaking water onto the floor from the front or underneath.
Defrost Drain Clogged or Drain Pan Overflow
Symptom
Freezer makes a rattling or vibrating noise, especially when the compressor is running.
Cabinet Vibration or Loose Components
Symptom
Freezer makes loud humming or buzzing noise from the rear; may be louder at startup.
Compressor or Condenser Fan Noise
Symptom
Freezer not cooling at all; interior is room temperature; lights may work but compressor is silent.
No Cooling – Compressor Not Running
Symptom
Freezer runs but does not get cold enough; temperature stays above 10°F (-12°C) even after 24 hours.
Insufficient Cooling – Long Run Time
Symptom
Freezer runs constantly and rarely shuts off; exterior sides may feel warm.
Continuous Run – High Load or Control Issue
Symptom
Freezer trips the household circuit breaker or GFCI outlet when it starts.
Electrical Short or Ground Fault
Symptom
Freezer will not power on at all; no lights, no display, no sound.
No Power – Input Side Failure
Symptom
Freezer will not start after being transported or moved; only a clicking sound is heard.
Compressor Locked or Start Device Failure After Transport
Symptom
Ice buildup on the interior floor of the freezer or thick frost on the back wall.
Excessive Frost / Defrost System Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| AL |
Display flashes AL and an alarm sounds; temperature may be high or door may be open.
|
General Alarm Condition (Door or Temperature) | View Details |
| dF |
Display shows dF or DF; freezer may pause cooling during this indication.
|
Defrost Mode Indication (Not a Fault in Many Models) | View Details |
| E1 |
Digital Igloo upright freezer beeps and displays E1; temperature reading is missing or shows dashes; compressor may not start.
|
Cabinet Temperature Sensor Failure | View Details |
| E2 |
Freezer display shows E2 and may run continuously or not cool correctly; temperature swings widely.
|
Evaporator Temperature Sensor Failure | View Details |
| E3 |
Control panel shows E3; freezer may not respond to temperature adjustments or may shut down intermittently.
|
Control Panel Keypad or User Interface Error | View Details |
| E4 |
Freezer displays E4 and may stop cooling or run erratically; defrost cycles may not occur properly.
|
Defrost Sensor or Defrost Circuit Error | View Details |
| E5 |
Display shows E5; compressor may not start or may shut off quickly; interior remains warm.
|
Compressor Start Circuit or Overload Error | View Details |
| E6 |
Freezer shows E6 and may not cool; fans may run but compressor stays off.
|
Main Control Board Failure or Communication Error | View Details |
| E7 |
Freezer display shows E7; interior light and fans may work but unit does not cool properly.
|
Condenser Fan Motor Error | View Details |
| E8 |
Freezer shows E8; interior fan may not run, causing uneven temperatures and warm spots.
|
Evaporator Fan Motor Error | View Details |
| E9 |
Freezer displays E9; temperature may be inaccurate or unit may overcool or undercool.
|
Ambient Temperature Sensor Error | View Details |
| F1 |
Display shows F1; freezer may not respond to temperature changes or may shut down unexpectedly.
|
General Control Fault / Firmware Error | View Details |
| F2 |
Display shows F2; interior light may flicker or not work; other functions may be normal.
|
LED Lighting Circuit Error | View Details |
| H1 |
Display shows H1 or HI; audible alarm sounds and interior temperature is too warm.
|
High Temperature Alarm Condition | View Details |
| L1 |
Display shows L1 or LO; interior may be excessively cold and some items may be freezer-burned.
|
Low Temperature Alarm or Overcooling Condition | View Details |
| – |
Digital display works but buttons do not respond or respond intermittently.
|
Keypad / User Interface Failure | View Details |
| – |
Freezer cycles on and off rapidly (short cycling), with the compressor starting and stopping every few minutes.
|
Short Cycling – Control or Overload Issue | View Details |
| – |
Freezer door is hard to open again immediately after closing; a vacuum seems to hold it shut.
|
Normal Pressure Equalization / Check Valve Issue | View Details |
| – |
Freezer door will not seal properly; frost forms around the door opening.
|
Door Gasket Failure or Door Misalignment | View Details |
| – |
Freezer emits a high-pitched squealing or chirping noise from inside the cabinet.
|
Evaporator Fan Motor Bearing Failure | View Details |
| – |
Freezer emits a strong chemical or burning plastic smell during operation.
|
Electrical Overheating or Component Failure | View Details |
| – |
Freezer exterior sides or top feel very hot to the touch during operation.
|
High Cabinet Surface Temperature | View Details |
| – |
Freezer interior is too cold; ice cream is rock hard and some items show signs of freezer burn.
|
Overcooling – Thermostat or Sensor Out of Calibration | View Details |
| – |
Freezer interior light does not turn on when the door is opened, but the unit cools normally.
|
Interior Light Failure | View Details |
| – |
Freezer interior surfaces are wet or have condensation droplets, especially in humid weather.
|
Condensation Inside Cabinet | View Details |
| – |
Freezer interior temperature fluctuates widely; sometimes food is soft, other times overly hard.
|
Temperature Control Instability | View Details |
| – |
Freezer is cold at the bottom but warm at the top; items near the door are soft while back items are frozen.
|
Uneven Cooling / Poor Air Circulation | View Details |
| – |
Freezer is leaking water onto the floor from the front or underneath.
|
Defrost Drain Clogged or Drain Pan Overflow | View Details |
| – |
Freezer makes a rattling or vibrating noise, especially when the compressor is running.
|
Cabinet Vibration or Loose Components | View Details |
| – |
Freezer makes loud humming or buzzing noise from the rear; may be louder at startup.
|
Compressor or Condenser Fan Noise | View Details |
| – |
Freezer not cooling at all; interior is room temperature; lights may work but compressor is silent.
|
No Cooling – Compressor Not Running | View Details |
| – |
Freezer runs but does not get cold enough; temperature stays above 10°F (-12°C) even after 24 hours.
|
Insufficient Cooling – Long Run Time | View Details |
| – |
Freezer runs constantly and rarely shuts off; exterior sides may feel warm.
|
Continuous Run – High Load or Control Issue | View Details |
| – |
Freezer trips the household circuit breaker or GFCI outlet when it starts.
|
Electrical Short or Ground Fault | View Details |
| – |
Freezer will not power on at all; no lights, no display, no sound.
|
No Power – Input Side Failure | View Details |
| – |
Freezer will not start after being transported or moved; only a clicking sound is heard.
|
Compressor Locked or Start Device Failure After Transport | View Details |
| – |
Ice buildup on the interior floor of the freezer or thick frost on the back wall.
|
Excessive Frost / Defrost System Failure | View Details |
No matching codes found
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