Display shows E5; compressor may not start or may shut off quickly; interior remains warm.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the freezer before accessing the compressor compartment. Capacitors and line voltage are present.
Access the compressor area:
- Remove the rear lower access panel to expose the compressor, start relay, and overload protector.
- Visually inspect for burnt connectors, melted plastic on the relay, or signs of overheating.
Check the start relay and overload:
- Disconnect the relay/overload assembly from the compressor pins.
- Shake the relay gently; if it rattles loosely or smells burnt, it is likely defective.
- Use a multimeter to test continuity through the overload protector; an open reading when cool indicates failure.
Test the compressor windings:
- With the relay removed, measure resistance between the three compressor pins. You should see three low resistance readings (a few ohms) and no continuity to ground (compressor shell). A short to ground or open winding indicates a bad compressor.
Replace components as needed:
- If the relay or overload is faulty, install an Igloo-compatible compressor start device kit. Ensure it is fully seated on the compressor pins and wiring is secure.
- If the compressor is electrically defective or seized, replacement of the sealed system is required and must be done by an EPA-certified technician.
Test operation: Reinstall the rear panel, plug in the freezer, and listen for the compressor to start smoothly. The E5 code should clear if the start circuit is restored.
Repair Difficulty
Required Part
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