Freezer displays E9; temperature may be inaccurate or unit may overcool or undercool.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the freezer before accessing any external or internal sensor wiring.
Locate the ambient sensor:
- On many Igloo freezers, the ambient sensor is located near the front grille, control housing, or behind a small vent on the cabinet.
- Consult your model's diagram if available to confirm the exact location.
Inspect and test:
- Check that the sensor is not hanging loose or touching warm components like the compressor or condenser coil.
- Inspect the wiring harness for cuts, abrasions, or rodent damage.
- Disconnect the sensor and measure resistance with a multimeter. Compare to expected NTC thermistor values (similar to other sensors in the unit). Open or shorted readings indicate failure.
Replace if defective:
- Install an Igloo-compatible ambient temperature sensor in the same location and orientation as the original.
- Secure the wiring away from moving parts and hot surfaces.
Test: Restore power and verify that the E9 code clears and that the freezer maintains a stable set temperature over 24 hours.
Repair Difficulty
Required Part
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