Freezer is leaking water onto the floor from the front or underneath.

Safety: Unplug the freezer before removing interior panels. Use towels to catch water.

Clear the defrost drain:

• Remove the interior rear panel to access the evaporator and drain trough.
• Locate the drain hole at the bottom of the trough. It may be covered by ice.
• Use warm (not boiling) water in a turkey baster or squeeze bottle to melt ice and flush the drain.
• Run water until it flows freely into the drain pan under the unit.

Check the drain tube and pan:

• From the rear, inspect the drain tube for kinks or blockages and the drain pan for cracks or misalignment.
• Clean debris from the pan and ensure it is properly seated under the drain outlet.

Prevent recurrence:

• Verify the door gasket seals well to reduce excess frost and defrost water.