Freezer runs but does not get cold enough; temperature stays above 10°F (-12°C) even after 24 hours.
Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
Possible Causes
How to Fix / Troubleshooting
Safety: Unplug the freezer before cleaning coils or moving the unit.
Airflow and condenser:
- Pull the freezer away from the wall to ensure at least several inches of clearance around the back and sides.
- Clean the condenser coils with a coil brush and vacuum to remove dust and pet hair.
- Ensure the condenser fan (if equipped) is running whenever the compressor is on.
Door seal:
- Inspect the door gasket for tears, gaps, or hardened sections.
- Close the door on a sheet of paper and pull; if it slides out easily, the seal is weak in that area.
- Replace the door gasket with an Igloo-compatible gasket if it is damaged or not sealing.
Load and environment:
- Avoid overloading the freezer or blocking interior air vents.
- Ensure the room temperature is within the manufacturer's recommended range.
Professional diagnosis: If coils are clean, fans work, and the door seals well but cooling is still poor, the compressor or sealed system may be weak or low on refrigerant. This requires a certified technician to diagnose and repair.