Freezer leaking water onto floor at front or underneath

Safety: Unplug the freezer. Water on the floor can cause slips; mop up spills promptly.

• Locate drain: On no-frost Montpellier freezers, the defrost drain is usually at the bottom of the evaporator housing behind the inner rear panel.
• Clear drain hole: Use a soft plastic probe or pipe cleaner to gently clear debris from the drain hole. Do not use metal tools.
• Flush with warm water: Using a turkey baster or syringe, flush warm (not boiling) water through the drain until it flows freely into the rear drip tray.
• Check rear drip tray: At the back, ensure the drain tube terminates correctly into the drip tray above the compressor and that the tray is not cracked or overflowing.

If the drain repeatedly freezes, a technician may need to fit a drain heater or check defrost cycle operation.