Montpellier
Montpellier Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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AL
Display shows 'AL' or alarm icon, beeping, temperature may be high or sensor-related error present
General Alarm Condition (Temperature or Sensor)
E1
Freezer beeps and displays E1, temperature fluctuates or does not reach set point
Cabinet Temperature Sensor (NTC) Failure
E10
E10 error, interior light may work but cooling functions are disabled
Door Switch or Door Status Circuit Fault
E2
Freezer shows E2 and may over-freeze or not freeze properly
Evaporator Temperature Sensor (NTC) Failure
E3
Display shows E3, compressor may run continuously or not at all
Ambient / Room Temperature Sensor Failure
E4
Freezer shows E4 and may stop defrosting or ice builds up on evaporator
Defrost Sensor or Defrost Circuit Fault
E5
E5 displayed, compressor does not start or stops shortly after starting
Compressor Start Protection / Overload Fault
E6
E6 error, display may be blank or unresponsive, interior light may still work
Communication Error Between Display PCB and Main Control Board
E7
E7 displayed, alarm sounds, temperature reading may be unrealistic (e.g. -88°C or +88°C)
Temperature Sensor Range / Calibration Error
E8
E8 error, freezer may not cool and fan may not run on no-frost models
Evaporator Fan Motor Fault
E9
E9 displayed, high temperature alarm may be active, compressor may not run
Compressor Drive / Inverter Fault (on inverter models)
H
Display shows flashing 'H' or 'HI', audible alarm, freezer interior is warm
High Temperature Alarm Condition
L
Display shows 'L' or lock icon, buttons do not respond
Control Panel Child Lock Activated
Symptom
Chest freezer lid will not stay open or slams shut
Lid Hinge or Counterbalance Failure
Symptom
Condensation or water droplets forming on exterior cabinet or around door seal
Condensation / Mullion Heater or Seal Issue
Symptom
Digital display works but buttons do not respond or respond intermittently
Keypad / Touch Control Failure
Symptom
Excessive frost or ice build-up on interior walls and around door opening
Air Ingress / Door Seal Failure
Symptom
Freezer baskets or drawers difficult to slide, sticking due to ice
Drawer Icing and Mechanical Obstruction
Symptom
Freezer door difficult to open immediately after closing, suction effect
Normal Pressure Equalisation / Check Valve Behaviour
Symptom
Freezer exterior side walls feel very hot to the touch
Condenser-in-Wall Heating (May Be Normal or Overheating)
Symptom
Freezer interior light not working, cooling normal
Interior Light Circuit Failure
Symptom
Freezer interior smells bad or of chemicals, even after cleaning
Odour Contamination or Possible Refrigerant Leak Smell
Symptom
Freezer interior too warm at top, colder at bottom, uneven freezing
Air Circulation / Fan or Ducting Issue
Symptom
Freezer interior warm, compressor runs continuously, heavy ice build-up on rear panel or evaporator
Defrost System Failure
Symptom
Freezer leaking water onto floor at front or underneath
Defrost Drain Blockage or Condensation Management Issue
Symptom
Freezer makes loud rattling or clattering noise when compressor starts or stops
Loose Internal Components or Refrigerant Piping
Symptom
Freezer making loud humming or buzzing noise from compressor area
Compressor or Mounting Vibration Noise
Symptom
Freezer not cooling at all, interior light works, compressor not running
Compressor Start Circuit Failure
Symptom
Freezer not freezing properly, interior fan not running on no-frost model
Evaporator Fan Not Operating
Symptom
Freezer over-freezing, temperature much lower than set point, food rock solid and brittle
Thermostat or Temperature Control Failure
Symptom
Freezer produces high-pitched whine or squeal from fan area
Worn or Iced-Up Evaporator Fan
Symptom
Freezer runs but does not reach set temperature, only slight cooling
Refrigerant Loss or Partial Blockage
Symptom
Freezer runs continuously, condenser coils or rear panel extremely hot
Poor Condenser Heat Dissipation
Symptom
Freezer temperature fluctuates widely, sometimes too warm, sometimes too cold
Unstable Temperature Control
Symptom
Freezer trips the household RCD or breaker when plugged in or when compressor starts
Earth Leakage or Short Circuit
Symptom
Freezer will not start at all, no lights, no display
No Power / Supply or Main Fuse Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| AL |
Display shows 'AL' or alarm icon, beeping, temperature may be high or sensor-related error present
|
General Alarm Condition (Temperature or Sensor) | View Details |
| E1 |
Freezer beeps and displays E1, temperature fluctuates or does not reach set point
|
Cabinet Temperature Sensor (NTC) Failure | View Details |
| E10 |
E10 error, interior light may work but cooling functions are disabled
|
Door Switch or Door Status Circuit Fault | View Details |
| E2 |
Freezer shows E2 and may over-freeze or not freeze properly
|
Evaporator Temperature Sensor (NTC) Failure | View Details |
| E3 |
Display shows E3, compressor may run continuously or not at all
|
Ambient / Room Temperature Sensor Failure | View Details |
| E4 |
Freezer shows E4 and may stop defrosting or ice builds up on evaporator
|
Defrost Sensor or Defrost Circuit Fault | View Details |
| E5 |
E5 displayed, compressor does not start or stops shortly after starting
|
Compressor Start Protection / Overload Fault | View Details |
| E6 |
E6 error, display may be blank or unresponsive, interior light may still work
|
Communication Error Between Display PCB and Main Control Board | View Details |
| E7 |
E7 displayed, alarm sounds, temperature reading may be unrealistic (e.g. -88°C or +88°C)
|
Temperature Sensor Range / Calibration Error | View Details |
| E8 |
E8 error, freezer may not cool and fan may not run on no-frost models
|
Evaporator Fan Motor Fault | View Details |
| E9 |
E9 displayed, high temperature alarm may be active, compressor may not run
|
Compressor Drive / Inverter Fault (on inverter models) | View Details |
| H |
Display shows flashing 'H' or 'HI', audible alarm, freezer interior is warm
|
High Temperature Alarm Condition | View Details |
| L |
Display shows 'L' or lock icon, buttons do not respond
|
Control Panel Child Lock Activated | View Details |
| – |
Chest freezer lid will not stay open or slams shut
|
Lid Hinge or Counterbalance Failure | View Details |
| – |
Condensation or water droplets forming on exterior cabinet or around door seal
|
Condensation / Mullion Heater or Seal Issue | View Details |
| – |
Digital display works but buttons do not respond or respond intermittently
|
Keypad / Touch Control Failure | View Details |
| – |
Excessive frost or ice build-up on interior walls and around door opening
|
Air Ingress / Door Seal Failure | View Details |
| – |
Freezer baskets or drawers difficult to slide, sticking due to ice
|
Drawer Icing and Mechanical Obstruction | View Details |
| – |
Freezer door difficult to open immediately after closing, suction effect
|
Normal Pressure Equalisation / Check Valve Behaviour | View Details |
| – |
Freezer exterior side walls feel very hot to the touch
|
Condenser-in-Wall Heating (May Be Normal or Overheating) | View Details |
| – |
Freezer interior light not working, cooling normal
|
Interior Light Circuit Failure | View Details |
| – |
Freezer interior smells bad or of chemicals, even after cleaning
|
Odour Contamination or Possible Refrigerant Leak Smell | View Details |
| – |
Freezer interior too warm at top, colder at bottom, uneven freezing
|
Air Circulation / Fan or Ducting Issue | View Details |
| – |
Freezer interior warm, compressor runs continuously, heavy ice build-up on rear panel or evaporator
|
Defrost System Failure | View Details |
| – |
Freezer leaking water onto floor at front or underneath
|
Defrost Drain Blockage or Condensation Management Issue | View Details |
| – |
Freezer makes loud rattling or clattering noise when compressor starts or stops
|
Loose Internal Components or Refrigerant Piping | View Details |
| – |
Freezer making loud humming or buzzing noise from compressor area
|
Compressor or Mounting Vibration Noise | View Details |
| – |
Freezer not cooling at all, interior light works, compressor not running
|
Compressor Start Circuit Failure | View Details |
| – |
Freezer not freezing properly, interior fan not running on no-frost model
|
Evaporator Fan Not Operating | View Details |
| – |
Freezer over-freezing, temperature much lower than set point, food rock solid and brittle
|
Thermostat or Temperature Control Failure | View Details |
| – |
Freezer produces high-pitched whine or squeal from fan area
|
Worn or Iced-Up Evaporator Fan | View Details |
| – |
Freezer runs but does not reach set temperature, only slight cooling
|
Refrigerant Loss or Partial Blockage | View Details |
| – |
Freezer runs continuously, condenser coils or rear panel extremely hot
|
Poor Condenser Heat Dissipation | View Details |
| – |
Freezer temperature fluctuates widely, sometimes too warm, sometimes too cold
|
Unstable Temperature Control | View Details |
| – |
Freezer trips the household RCD or breaker when plugged in or when compressor starts
|
Earth Leakage or Short Circuit | View Details |
| – |
Freezer will not start at all, no lights, no display
|
No Power / Supply or Main Fuse Failure | View Details |
No matching codes found
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