E13
Ocean
Fast-Freeze Circuit / Relay Fault
E13 error and freezer may not enter or exit fast-freeze / super-freeze mode
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Failed fast-freeze relay on main control board, Faulty fast-freeze indicator LED circuit, Wiring issue to compressor or fan during fast-freeze
How to Fix / Troubleshooting
Safety first: Unplug the freezer before accessing the control board.
Steps:
- Remove the control panel or rear control cover to access the main control board.
- Identify the fast-freeze relay (refer to the board’s printed labels or service documentation if available).
- Inspect for burnt or cracked solder joints around the relay; resolder if you are qualified to do so.
- Check wiring from the board to the compressor and fans for secure connections.
- If the relay is visibly damaged or does not click when fast-freeze is selected (with power applied and safe testing conditions), replace the main control board.
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Repair Difficulty
Hard
4/5
Required Part
Main Control Board
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