E15
Ocean Low / High Voltage Protection Fault

E15 error and freezer beeps with power issues, may not start after brownout

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Unstable household voltage, Faulty power supply section on main control board, Loose power cord connection, Damaged surge components on control board

How to Fix / Troubleshooting

Safety first: Do not operate the freezer on known unstable or undersized circuits.

Steps:

  • Verify that the freezer is plugged directly into a properly grounded outlet (not an extension cord or power strip).
  • Check the outlet with another appliance to confirm stable power.
  • Inspect the power cord for cuts, burns, or loose prongs; replace if damaged.
  • If household voltage is known to fluctuate, use a dedicated circuit or consult an electrician.
  • If E15 persists on a good circuit, the main control board’s power supply section may be damaged and the board should be replaced.
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Repair Difficulty

Medium 3/5

Required Part

Main Control Board
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