Freezer runs continuously but does not reach the set temperature; interior is cool but not freezing properly.

Safety first: Unplug the freezer before cleaning or inspecting the rear components.

• 1. Check door seal: Ensure the door gasket is sealing all around. Replace if torn or deformed.
• 2. Clean condenser: Remove the rear lower panel if needed and clean the condenser coils thoroughly with a brush and vacuum to improve heat dissipation.
• 3. Verify ambient conditions: Ensure the room temperature is within the specified climate class for your Severin freezer.
• 4. Observe frost pattern: After running for 30–60 minutes, unplug and remove the inner rear panel (if accessible) to inspect the evaporator. A normal system will have an even frost pattern across most of the coil. Frost only on a small section or no frost suggests a sealed system problem.
• 5. Call a technician for sealed system issues: If a sealed system fault is suspected (low refrigerant, blockage, weak compressor), professional tools and refrigerant handling are required. Do not attempt to open the sealed system yourself.