Water or ice forming under the bottom drawers or baskets inside the freezer.

Safety first: Unplug the freezer before defrosting or inspecting the drain.

• 1. Remove drawers: Take out the bottom baskets to inspect the floor of the freezer.
• 2. Manual defrost and drain cleaning: Melt any ice sheets and clear the defrost drain as described in the drain blockage procedure.
• 3. Check gasket and door closure: Ensure the door closes fully and the gasket seals properly. Replace if damaged.
• 4. Avoid prolonged openings: Reduce the time the door is open to limit moisture entering the cabinet.