E13
Westinghouse
Low Voltage / Power Supply Fault
E13 error; freezer may not cool and compressor may not run.
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Safety Warning
This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.
If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.
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Possible Causes
Incoming supply voltage too low, Faulty power cord or plug, Loose terminal block connections, Failed power supply section of control board
How to Fix / Troubleshooting
Safety: Turn off the circuit breaker and unplug the freezer before inspecting electrical components.
Steps:
- Check outlet: Plug a lamp or meter into the outlet to confirm proper voltage (typically 220–240 V or 110–120 V depending on region). If low or unstable, contact an electrician.
- Inspect power cord: Look for cuts, burns, or kinks. Replace the cord set if damaged.
- Check terminal block (if accessible): Some models have an internal terminal block where the cord connects. Ensure screws are tight and wires are not burnt.
- Control board inspection: Access the main board and look for burnt components in the power supply section. If damaged, replace the board.
- After repair: Restore power and verify that E13 clears and normal operation resumes.
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Repair Difficulty
Medium
3/5
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