Westinghouse Freezers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Digital Westinghouse upright freezer beeps and displays E1; temperature may not match setpoint.
Cabinet Temperature Sensor (NTC) Fault
E10
Freezer shows E10; condenser fan may not run and cabinet sides may feel very hot.
Condenser Fan Motor Fault
E11
Error E11; alarm may sound and temperature may drift high or low.
Control Panel / User Interface Communication Fault
E12
Freezer displays E12 and may not accept new temperature settings.
EEPROM / Memory Error in Control Board
E13
E13 error; freezer may not cool and compressor may not run.
Low Voltage / Power Supply Fault
E14
Freezer shows E14 and may not reach the set temperature; compressor may run continuously.
Thermostat / Temperature Setting Circuit Fault
E15
Alarm sounds with E15; door-ajar alarm may trigger even when the door is closed.
Door Ajar Sensor / Reed Switch Fault
E16
E16 error; freezer may show incorrect temperature readings or fluctuate rapidly.
Display / Sensor Calibration Error
E17
Freezer shows E17 and may not enter or exit fast-freeze / quick-freeze mode.
Fast-Freeze Circuit Fault
E18
E18 error; high-temperature alarm may sound continuously even when the freezer is cold.
High-Temperature Alarm Circuit Fault
E19
Freezer shows E19; interior LEDs may flicker or not work.
LED Lighting Circuit Fault
E2
Freezer display shows E2 and may run continuously or not cool correctly.
Evaporator Temperature Sensor (NTC) Fault
E20
E20 error; freezer may not run after a power outage.
Power-On Self-Test Failure
E3
Westinghouse freezer shows E3 and may not respond correctly to temperature adjustments.
Ambient / Room Temperature Sensor Fault
E4
Freezer beeps and displays E4; defrost cycle may not run or may run too often, causing warm temperatures or heavy frost.
Defrost Sensor / Defrost Thermostat Fault
E5
Display shows E5 and compressor may not start or may shut off quickly.
Compressor Start / Overload Protection Fault
E6
Freezer shows E6 and interior light or fan may not operate correctly; control panel may be unresponsive.
Door Switch / Door Sensor Fault
E7
Error E7 on display; freezer may not defrost and frost builds up on the evaporator.
Defrost Heater Circuit Fault
E8
Freezer displays E8 and may not maintain correct temperature; compressor may short-cycle.
Compressor Temperature / Overheat Sensor Fault
E9
E9 error appears; freezer may not cool and fans may not run correctly.
Evaporator Fan Motor Fault
Symptom
Buttons on the freezer control panel do not respond or respond intermittently.
Unresponsive Control Buttons
Symptom
Chest freezer lid will not stay open or slams shut unexpectedly.
Lid Hinge / Spring Failure
Symptom
Freezer alarm beeps intermittently but temperature seems normal.
Nuisance Alarm / Sensor Drift
Symptom
Freezer display is blank or segments are missing, but cooling still works.
Display / User Interface Failure
Symptom
Freezer door does not seal properly; condensation or frost appears around the door opening.
Door Gasket Failure / Misalignment
Symptom
Freezer door is hard to open right after closing; a vacuum seems to form.
Door Vacuum / Pressure Equalization
Symptom
Freezer emits a strong chemical or burning smell when running.
Electrical Overheating / Component Failure
Symptom
Freezer has a strong musty or moldy odor inside.
Internal Odor / Contamination
Symptom
Freezer interior light does not work, but cooling is normal.
Interior Light Failure
Symptom
Freezer interior liner is cracked or damaged, exposing insulation.
Cabinet Liner Damage
Symptom
Freezer is completely dead; no lights, no display, no sound.
No Power / Dead Appliance
Symptom
Freezer is making a loud humming or buzzing noise from the back.
Noisy Compressor or Condenser Fan
Symptom
Freezer is too cold; items near the back are rock-hard and frost-covered even on a moderate setting.
Overcooling / Thermostat Stuck Closed
Symptom
Freezer is vibrating excessively and may move or rattle against nearby cabinets.
Excessive Vibration / Poor Leveling
Symptom
Freezer makes a high-pitched squealing or chirping noise from inside the cabinet.
Evaporator Fan Motor Bearing Wear
Symptom
Freezer makes a loud rattling or clanking noise when running.
Loose Components / Tubing Vibration
Symptom
Freezer not cooling at all; interior is warm and food is thawing, but lights may still work.
Compressor Not Running
Symptom
Freezer runs but does not get cold enough; temperature stays above -12°C (10°F) even on coldest setting.
Poor Cooling / Insufficient Refrigeration
Symptom
Freezer runs continuously and rarely shuts off, though it may still reach low temperatures.
Long Run Time / Inefficient Operation
Symptom
Heavy frost buildup on the evaporator cover and walls; airflow is restricted and cooling performance drops.
No Defrost / Defrost System Failure
Symptom
Light frost or snow-like buildup on food packages and shelves.
Minor Frosting / Moisture Ingress
Symptom
Water leaking onto the floor from under or around the freezer.
External Water Leak
Symptom
Water pooling inside the bottom of the freezer compartment and freezing into a sheet of ice.
Clogged Defrost Drain
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Digital Westinghouse upright freezer beeps and displays E1; temperature may not match setpoint.
|
Cabinet Temperature Sensor (NTC) Fault | View Details |
| E10 |
Freezer shows E10; condenser fan may not run and cabinet sides may feel very hot.
|
Condenser Fan Motor Fault | View Details |
| E11 |
Error E11; alarm may sound and temperature may drift high or low.
|
Control Panel / User Interface Communication Fault | View Details |
| E12 |
Freezer displays E12 and may not accept new temperature settings.
|
EEPROM / Memory Error in Control Board | View Details |
| E13 |
E13 error; freezer may not cool and compressor may not run.
|
Low Voltage / Power Supply Fault | View Details |
| E14 |
Freezer shows E14 and may not reach the set temperature; compressor may run continuously.
|
Thermostat / Temperature Setting Circuit Fault | View Details |
| E15 |
Alarm sounds with E15; door-ajar alarm may trigger even when the door is closed.
|
Door Ajar Sensor / Reed Switch Fault | View Details |
| E16 |
E16 error; freezer may show incorrect temperature readings or fluctuate rapidly.
|
Display / Sensor Calibration Error | View Details |
| E17 |
Freezer shows E17 and may not enter or exit fast-freeze / quick-freeze mode.
|
Fast-Freeze Circuit Fault | View Details |
| E18 |
E18 error; high-temperature alarm may sound continuously even when the freezer is cold.
|
High-Temperature Alarm Circuit Fault | View Details |
| E19 |
Freezer shows E19; interior LEDs may flicker or not work.
|
LED Lighting Circuit Fault | View Details |
| E2 |
Freezer display shows E2 and may run continuously or not cool correctly.
|
Evaporator Temperature Sensor (NTC) Fault | View Details |
| E20 |
E20 error; freezer may not run after a power outage.
|
Power-On Self-Test Failure | View Details |
| E3 |
Westinghouse freezer shows E3 and may not respond correctly to temperature adjustments.
|
Ambient / Room Temperature Sensor Fault | View Details |
| E4 |
Freezer beeps and displays E4; defrost cycle may not run or may run too often, causing warm temperatures or heavy frost.
|
Defrost Sensor / Defrost Thermostat Fault | View Details |
| E5 |
Display shows E5 and compressor may not start or may shut off quickly.
|
Compressor Start / Overload Protection Fault | View Details |
| E6 |
Freezer shows E6 and interior light or fan may not operate correctly; control panel may be unresponsive.
|
Door Switch / Door Sensor Fault | View Details |
| E7 |
Error E7 on display; freezer may not defrost and frost builds up on the evaporator.
|
Defrost Heater Circuit Fault | View Details |
| E8 |
Freezer displays E8 and may not maintain correct temperature; compressor may short-cycle.
|
Compressor Temperature / Overheat Sensor Fault | View Details |
| E9 |
E9 error appears; freezer may not cool and fans may not run correctly.
|
Evaporator Fan Motor Fault | View Details |
| – |
Buttons on the freezer control panel do not respond or respond intermittently.
|
Unresponsive Control Buttons | View Details |
| – |
Chest freezer lid will not stay open or slams shut unexpectedly.
|
Lid Hinge / Spring Failure | View Details |
| – |
Freezer alarm beeps intermittently but temperature seems normal.
|
Nuisance Alarm / Sensor Drift | View Details |
| – |
Freezer display is blank or segments are missing, but cooling still works.
|
Display / User Interface Failure | View Details |
| – |
Freezer door does not seal properly; condensation or frost appears around the door opening.
|
Door Gasket Failure / Misalignment | View Details |
| – |
Freezer door is hard to open right after closing; a vacuum seems to form.
|
Door Vacuum / Pressure Equalization | View Details |
| – |
Freezer emits a strong chemical or burning smell when running.
|
Electrical Overheating / Component Failure | View Details |
| – |
Freezer has a strong musty or moldy odor inside.
|
Internal Odor / Contamination | View Details |
| – |
Freezer interior light does not work, but cooling is normal.
|
Interior Light Failure | View Details |
| – |
Freezer interior liner is cracked or damaged, exposing insulation.
|
Cabinet Liner Damage | View Details |
| – |
Freezer is completely dead; no lights, no display, no sound.
|
No Power / Dead Appliance | View Details |
| – |
Freezer is making a loud humming or buzzing noise from the back.
|
Noisy Compressor or Condenser Fan | View Details |
| – |
Freezer is too cold; items near the back are rock-hard and frost-covered even on a moderate setting.
|
Overcooling / Thermostat Stuck Closed | View Details |
| – |
Freezer is vibrating excessively and may move or rattle against nearby cabinets.
|
Excessive Vibration / Poor Leveling | View Details |
| – |
Freezer makes a high-pitched squealing or chirping noise from inside the cabinet.
|
Evaporator Fan Motor Bearing Wear | View Details |
| – |
Freezer makes a loud rattling or clanking noise when running.
|
Loose Components / Tubing Vibration | View Details |
| – |
Freezer not cooling at all; interior is warm and food is thawing, but lights may still work.
|
Compressor Not Running | View Details |
| – |
Freezer runs but does not get cold enough; temperature stays above -12°C (10°F) even on coldest setting.
|
Poor Cooling / Insufficient Refrigeration | View Details |
| – |
Freezer runs continuously and rarely shuts off, though it may still reach low temperatures.
|
Long Run Time / Inefficient Operation | View Details |
| – |
Heavy frost buildup on the evaporator cover and walls; airflow is restricted and cooling performance drops.
|
No Defrost / Defrost System Failure | View Details |
| – |
Light frost or snow-like buildup on food packages and shelves.
|
Minor Frosting / Moisture Ingress | View Details |
| – |
Water leaking onto the floor from under or around the freezer.
|
External Water Leak | View Details |
| – |
Water pooling inside the bottom of the freezer compartment and freezing into a sheet of ice.
|
Clogged Defrost Drain | View Details |
No matching codes found
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