Westinghouse External Water Leak

Water leaking onto the floor from under or around the freezer.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Defrost drain blocked, Drain tube disconnected, Excessive frost melt from door left open, Cracked drain pan

How to Fix / Troubleshooting

Safety: Unplug the freezer and mop up any standing water to prevent slipping.

Steps:

  • Check door closure: Ensure the door is closing fully and not being held open by food items.
  • Inspect drain pan: Remove the rear lower cover and locate the drain pan above the compressor. Check for cracks or misalignment.
  • Clear defrost drain: Inside the freezer, remove the rear inner panel and locate the drain hole beneath the evaporator. Use warm water and a small tube or turkey baster to flush the drain until water flows freely into the pan.
  • Reconnect drain tube: Ensure the drain tube from the cabinet to the pan is securely attached and not kinked.
  • Replace damaged parts: Install a new drain pan or tube if cracked or missing.
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Repair Difficulty

Medium 3/5

Required Part

Defrost Drain Tube
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