Westinghouse Poor Cooling / Insufficient Refrigeration

Freezer runs but does not get cold enough; temperature stays above -12°C (10°F) even on coldest setting.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Dirty condenser coils, Weak or failing compressor, Low refrigerant charge due to leak, Evaporator fan not moving enough air

How to Fix / Troubleshooting

Safety: Unplug the freezer before cleaning coils or removing panels. Do not puncture any refrigerant lines.

Steps:

  • Check door seal: Ensure the door gasket seals all around. Replace if torn or warped.
  • Clean condenser coils: Access the rear or bottom of the unit and vacuum dust from the condenser coil and fan area. Use a coil brush if needed.
  • Verify fan operation: Confirm both evaporator and condenser fans run when the compressor is on. Replace any non-running fan motors.
  • Check for frost pattern: Remove the inner rear panel and inspect the evaporator. A healthy system will have an even frost pattern across most of the coil. If only a small section frosts, the system may be low on refrigerant or the compressor is weak.
  • Professional service: If the sealed system is suspected (weak compressor or low charge), contact a licensed refrigeration technician. Sealed system repairs require specialized tools and certification.
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Repair Difficulty

Hard 4/5

Required Part

Condenser Coil
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