E14
Westinghouse Thermostat / Temperature Setting Circuit Fault

Freezer shows E14 and may not reach the set temperature; compressor may run continuously.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed electronic thermostat circuit, Faulty temperature selector knob or buttons, Broken wiring between UI and control board, Defective main control board

How to Fix / Troubleshooting

Safety: Unplug the freezer before removing any control components.

Steps:

  • Check user settings: Confirm that the temperature is not set to a warm setting or demo mode (if available). Refer to the user manual.
  • Inspect control panel: Remove the control panel cover and check for stuck buttons, cracked PCB, or moisture damage.
  • Test mechanical thermostat (if equipped): On some chest freezers, a mechanical thermostat is used. Bypass it temporarily (for testing only) by connecting the two main wires together with an insulated jumper. If the compressor starts, the thermostat is faulty and must be replaced. Remove the jumper immediately after test.
  • Replace faulty component: Install a new OEM Westinghouse thermostat or control panel as required.
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Repair Difficulty

Medium 3/5

Required Part

Electronic Thermostat / Control Panel
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