E11
Whirlpool High Temperature Alarm Sensor / Calibration Fault

Freezer shows E11; high temperature alarm active even though unit seems cold

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Misreading temperature sensor, Sensor not properly clipped to evaporator or wall, Control board calibration error, Wiring harness resistance causing offset

How to Fix / Troubleshooting

Safety first: Disconnect power before handling sensors or control boards.

  • Verify actual temperature: Place an accurate thermometer in the freezer for at least 30 minutes. Compare reading to the display.
  • Inspect sensor placement: Ensure the thermistor is properly clipped to the evaporator or wall as designed. A sensor hanging loose in air can misread temperature.
  • Check sensor resistance: Unplug the unit, disconnect the sensor, and measure resistance. Compare to the tech sheet chart. Replace if out of spec.
  • Inspect harness: Look for splices or damage that could add resistance. Repair with proper connectors.
  • Control board replacement: If sensor and wiring are correct but alarm persists with accurate temperature, replace the main control board.
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Repair Difficulty

Medium 3/5

Required Part

Freezer Temperature Sensor
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