Whirlpool

Whirlpool Freezers Error Codes

Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.

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E1
Freezer beeps and displays E1; temperature may be warmer than setpoint
Freezer Temperature Sensor (Evaporator Thermistor) Fault
E10
Freezer displays E10; temperature display may flash, unit may not respond to keypad
User Interface / Keypad Communication Error
E11
Freezer shows E11; high temperature alarm active even though unit seems cold
High Temperature Alarm Sensor / Calibration Fault
E12
Freezer displays E12; power loss or memory error indicated, settings may reset
Non-Volatile Memory / Control Board Fault
E13
Freezer shows E13; rapid beeping or lock icon, controls unresponsive
Control Lock / Touch Panel Fault
E14
Freezer displays E14; may indicate communication error between display and main board
Serial Communication Fault (UI to Main Control)
E15
Freezer shows E15; may not enter or exit fast-freeze mode correctly
Fast Freeze Circuit / Relay Fault
E16
Freezer displays E16; internal light may not work correctly or may flicker
LED Light Driver / Light Circuit Fault
E17
Freezer shows E17; may indicate low voltage or power supply issue
AC Input / Low Voltage Detection Fault
E18
Freezer displays E18; may indicate sensor short circuit
Shorted Temperature Sensor Circuit
E19
Freezer shows E19; may indicate sensor open circuit
Open Temperature Sensor Circuit
E2
Freezer displays E2 and may not maintain correct temperature
Cabinet/Ambient Temperature Sensor Fault
E20
Freezer displays E20; may indicate defrost overheat or safety trip
Defrost Overheat Protection Fault
E3
Freezer shows E3; defrost cycle may not run correctly, frost buildup on evaporator
Defrost Sensor / Defrost Thermistor Fault
E4
Freezer displays E4; unit may not defrost properly or may over-defrost
Defrost Heater or Defrost Circuit Failure
E5
Freezer shows E5; compressor may not start or may short-cycle
Compressor Start Device / Overload Fault
E6
Freezer displays E6; fan may not run or airflow is poor
Evaporator Fan Motor Fault
E7
Freezer shows E7; condenser fan may not run, compressor overheats, cabinet feels hot around door
Condenser Fan Motor Fault
E8
Freezer displays E8; ice buildup or temperature swings, defrost cycle irregular
Defrost Control / Timer Fault
E9
Freezer shows E9; door alarm may sound continuously even when door is closed
Door Switch / Door Ajar Sensor Fault
Symptom
Freezer control panel buttons not responding; display lit but cannot change settings
Stuck or Failed User Interface
Symptom
Freezer door difficult to open right after closing; suction effect
Normal Pressure Equalization / Gasket Adhesion
Symptom
Freezer door pops open when refrigerator door (on combo units) is closed
Air Pressure Displacement
Symptom
Freezer has heavy frost buildup on rear interior panel; airflow reduced, temperature rising
Defrost System Failure
Symptom
Freezer has strong chemical or plastic odor inside
Odor Contamination
Symptom
Freezer interior completely frosted over; thick ice on shelves and walls
Excess Moisture Infiltration / Door Seal Failure
Symptom
Freezer interior light not working but unit cools normally
Interior Light Circuit Failure
Symptom
Freezer interior surfaces sweating or forming condensation droplets
High Humidity Infiltration
Symptom
Freezer is cold but runs almost all the time; occasional short off cycles only
Thermostat Calibration or Insulation Loss
Symptom
Freezer leaking water onto floor from front or rear
Defrost Drain Blockage
Symptom
Freezer making loud buzzing or humming noise from rear
Noisy Compressor or Condenser Fan
Symptom
Freezer making loud rattling or clanking noise inside cabinet during operation
Evaporator Fan or Loose Components
Symptom
Freezer not cooling at all; interior warm, compressor not running, lights may still work
Compressor Not Starting
Symptom
Freezer runs constantly but does not get cold enough; compressor and fans running, interior around 20–30°F instead of 0°F
Low Refrigerant Charge or Sealed System Inefficiency
Symptom
Freezer starts then shuts off quickly; clicking sound from compressor area
Compressor Overload Tripping
Symptom
Freezer temperature display inaccurate compared to actual temperature
Sensor Calibration Error
Symptom
Freezer temperature fluctuates widely; some items soft, others rock hard
Poor Air Circulation / Load Distribution
Symptom
Freezer too warm; compressor cycles on and off but cannot maintain set temperature
Temperature Control or Airflow Problem
Symptom
Freezer trips GFCI outlet or breaker intermittently
Ground Fault or Leakage Current
Symptom
Freezer vibrates excessively or makes thumping noises
Cabinet Vibration / Leveling Issue
Symptom
Freezer will not start at all; no lights, no sounds
No Power to Freezer
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