E14
Whirlpool Serial Communication Fault (UI to Main Control)

Freezer displays E14; may indicate communication error between display and main board

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose or damaged communication harness, Corroded connectors, Failed UI board, Failed main control board communication circuit

How to Fix / Troubleshooting

Safety first: Disconnect power before accessing any control components.

  • Locate communication harness: Identify the multi-wire harness or ribbon cable between the display/UI and the main control board.
  • Inspect and reseat: Disconnect and reconnect both ends of the harness, ensuring a snug fit. Look for bent pins or corrosion.
  • Check harness continuity: Use a multimeter to verify continuity on each conductor. Replace the harness if any line is open.
  • Substitute boards: If wiring is good, replace the UI board first. If E14 persists, replace the main control board.
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Repair Difficulty

Medium 3/5

Required Part

UI Harness
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