E5
Whirlpool Compressor Start Device / Overload Fault

Freezer shows E5; compressor may not start or may short-cycle

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed compressor start relay, Open thermal overload protector, Loose connection on compressor terminals, Weak or locked compressor

How to Fix / Troubleshooting

Safety first: Unplug the freezer. The compressor terminals carry line voltage. Do not attempt sealed system work unless qualified.

  • Access compressor compartment: Remove the rear lower access panel to expose the compressor and start device.
  • Inspect start device: Remove the plastic cover on the side of the compressor. Check the start relay/overload assembly for burn marks, rattling pieces inside, or melted plastic.
  • Test start relay: Disconnect the relay and measure resistance across its terminals per the tech sheet. If open or visibly damaged, replace with the correct Whirlpool start device.
  • Check overload: Test for continuity through the overload protector. If open at room temperature, replace it.
  • Compressor test: With the start device removed, measure resistance between compressor terminals (C-R, C-S, R-S). Values should be finite and not shorted to ground. If windings are open or shorted to the shell, the compressor is failed and requires professional replacement.
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Repair Difficulty

Professional Required 5/5

Required Part

Compressor Start Relay and Overload
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