Freezer temperature fluctuates widely; some items soft, others rock hard

Safety first: Unplug the freezer before accessing the evaporator fan or sensors.

• Reorganize contents: Avoid blocking vents with large boxes. Leave space between items for air to circulate.
• Check fan operation: Listen for the evaporator fan when the compressor is running. If it stops intermittently or is noisy, replace the fan motor.
• Inspect vents and ducts: Ensure internal air channels are not blocked by ice or packaging.
• Verify sensor placement: Make sure thermistors are clipped in their correct locations and not dangling or buried in food.