E11
Termet Ignition Electrode Fault / Ignition Circuit Error

Furnace shows E11, no ignition, sometimes after power disturbances.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Cracked ignition electrode, Incorrect electrode gap, Damaged high-voltage ignition cable, Faulty ignition transformer on Termet control board

How to Fix / Troubleshooting

Safety: Turn off power and gas. High voltage is present at the ignition circuit.

  • Inspect ignition electrode: Remove the burner cover and locate the ignition electrode. Check for cracks in the ceramic, worn tip, or heavy deposits. Clean with fine abrasive and alcohol.
  • Check electrode gap: Measure the gap between the electrode tip and burner surface as specified in the Termet manual (often around 3–4 mm). Adjust carefully if needed.
  • Inspect ignition cable: Follow the high-voltage cable from the electrode to the ignition transformer or PCB. Look for burn marks, cuts, or loose connections. Reseat the cable.
  • Test ignition: Restore power and gas, then observe through the inspection window. If there is no spark at all, the ignition transformer or PCB may be defective.

Ignition transformer or PCB replacement should be performed by a qualified Termet technician.

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Repair Difficulty

Hard 4/5

Required Part

Ignition Electrode
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