E12
Termet Communication Error (Control Board / User Interface)

Display shows E12, furnace may start but then shuts down, often related to communication between modules.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Loose communication cable between main PCB and display, Faulty user interface board, Power supply instability, Internal fault on Termet main PCB

How to Fix / Troubleshooting

Safety: Turn off power before accessing electronics.

  • Check connectors: Remove the front panel and locate the low-voltage cable between the main control board and the display/keyboard module. Reseat both ends.
  • Inspect for moisture: Look for signs of condensation or water ingress on the control board and display. Dry gently if present and correct the source of moisture.
  • Verify supply voltage: Ensure the furnace is supplied with stable mains voltage within the range specified by Termet. Avoid long extension cords.
  • Power cycle: Leave the unit powered off for 5–10 minutes, then restore power and check if E12 clears.

If E12 persists, the user interface or main PCB may need replacement. This should be done by an authorized Termet service center.

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Repair Difficulty

Hard 4/5

Required Part

Main Control Board
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