Cardale Severe Spring Failure / Unsafe Door

Door opens a short distance and then slams back down when disconnected from opener.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Broken main torsion spring, Both extension springs failed, Lift cables off drums or broken, Door extremely out of balance

Critical safety warning: A door that cannot stay open is extremely dangerous. Do not attempt to lift it manually or with the opener.

Secure the area: Keep people, pets, and vehicles away from the door.
Visual inspection from a distance: Look for broken springs or hanging cables. Do not touch the springs or cables.
Do not operate opener: Using the opener can cause further damage or injury.
Call a professional immediately: Arrange for urgent service from a qualified garage door technician to replace the Cardale springs and cables.

Professional Required 5/5

Cardale Spring and Cable System

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