Cardale Spring or Cable Imbalance Affecting Close Direction

Door opens normally but struggles or stalls when closing, even though tracks appear clear.

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

Possible Causes

Unequal tension in left/right springs, Partially frayed or slipping lift cable on one side, Door panels racking in tracks, Worn center bearing plate

Safety first: Spring and cable adjustments are hazardous; use a professional.

Visual check: Watch the door from inside while closing manually. If one side leads or lags, there is an imbalance.
Inspect cables: Look for frayed, kinked, or loose cables on either side. Do not place hands near cable drums.
Check center bearing: If the torsion shaft wobbles, the center bearing plate may be worn.
Call a technician: Have a qualified door specialist adjust or replace the Cardale springs, cables, and bearings as needed.

Professional Required 5/5

Cardale Lift Cables / Spring Assembly

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