Cardale Safety Reversal Triggered by Obstruction or Sensitivity

Door reverses to open position immediately after starting to close; no error code shown.

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Possible Causes

Obstruction in door path, Misaligned Cardale photocells, Excessive closing force sensitivity setting, Stiff door movement causing false obstruction detection

How to Fix / Troubleshooting

Safety first: Do not force the door closed against resistance; identify and correct the cause.

  • Check for obstructions: Inspect the floor, tracks, and around the door for objects, ice, or debris. Remove anything in the path.
  • Verify photocells: Ensure the safety beams are aligned and their LEDs indicate normal operation. Clean lenses and adjust brackets as needed.
  • Test manual operation: Disconnect the opener and move the door by hand. If it binds or feels heavy, have the door hardware serviced.
  • Adjust force settings: If the door moves freely, slightly increase the close force setting on the Cardale control panel, following the manual and safety guidelines. Do not exceed recommended limits.
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Repair Difficulty

Easy 2/5

Required Part

Cardale Photocells / Force Adjustment Controls
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