FAAC Photocell Obstruction or Misalignment (No Code)

Door reverses and opens again immediately after starting to close, with no error code displayed.

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Possible Causes

Dirty FAAC photocell lenses, Slight misalignment due to vibration, Sunlight interference, Loose photocell bracket

How to Fix / Troubleshooting

Safety: Keep people and pets clear of the door while testing.

  • Clean lenses: Wipe both photocell lenses with a soft, dry cloth to remove dust, cobwebs, or moisture.
  • Check alignment: Ensure both photocell units are at the same height and directly facing each other. Adjust brackets until the indicator LEDs show a stable beam (usually solid light).
  • Shield from sunlight: If direct sun hits the receiver, install the supplied sun-shield or slightly angle the photocells to reduce glare while maintaining alignment.
  • Tighten hardware: Secure all mounting screws so the photocells do not move when the door operates.

Never tape over or bypass photocells; they are critical safety devices.

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Repair Difficulty

Easy 2/5

Required Part

FAAC Photocell Kit
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