FAAC
Accessory Input or Device Failure
Keypad or key switch does not operate the door, though remotes and wall button work.
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Possible Causes
Dead keypad battery, Miswired keypad to FAAC control, Faulty key switch contacts, Incorrect code programming
How to Fix / Troubleshooting
Safety: Disconnect power before changing wiring; keypad battery changes can be done with power on.
- Check keypad power: Replace the keypad battery or verify its low-voltage supply if wired.
- Verify wiring: Ensure the keypad or key switch is connected to the correct FAAC terminals (e.g., step-by-step input) and polarity if required.
- Test device directly: Momentarily short the keypad/key switch wires at the device. If the door operates, the device is faulty and should be replaced.
- Reprogram keypad: Follow FAAC or keypad manufacturer instructions to set the correct PIN and link it to the opener.
Label accessory wires clearly to avoid confusion with safety circuits.
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Repair Difficulty
Easy
2/5
Required Part
FAAC Wireless Keypad
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