Novoferm garage door opener runs but the door will not fully close, stopping several centimeters above the floor with no error code.

Safety first: Keep clear of the door while adjusting limits. Do not stand under the door.

Steps to try:

• Check for obstructions: Ensure nothing on the floor or in the tracks is preventing full closure.
• Inspect bottom seal: If a new, thicker rubber seal has been fitted, the close limit may need to be extended slightly.
• Adjust close limit: Use the close limit adjustment screw, dial, or menu setting on the Novoferm opener. Make small adjustments and test each time until the door closes firmly against the floor without excessive force.

Do not over‑adjust so that the door presses hard into the floor; this can damage the opener and door.