Stanley Wireless Keypad Failure or Programming Loss

Garage door opener keypad mounted outside does not operate the door, but remotes and wall button work.

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Possible Causes

Dead keypad battery, Keypad not programmed to Stanley opener, Water intrusion into keypad, Incompatible keypad model

How to Fix / Troubleshooting

Safety first: Ensure the door area is clear before testing keypad operation.

Steps to restore keypad function:

  • 1. Replace battery: Open the keypad and install a new battery of the specified type. Test again.
  • 2. Reprogram keypad: Enter programming mode on the opener (press LEARN button), then follow the keypad instructions to enter a PIN and sync it with the opener.
  • 3. Check for moisture: Inspect the keypad for signs of water damage. If present, replace the keypad with a Stanley-compatible weather-resistant model.
  • 4. Confirm compatibility: Ensure the keypad frequency and code type match your Stanley opener.
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Repair Difficulty

Very Easy 1/5

Required Part

Stanley Wireless Keypad
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