Stanley Safety Reversal System Override Required

Garage door will not close from remote but will close if you press and hold the wall button continuously.

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Possible Causes

Faulty or misaligned safety sensors, Open or shorted sensor wiring, Incorrect sensor mounting height, Non-Stanley sensors incompatible with opener

How to Fix / Troubleshooting

Safety first: The requirement to hold the wall button indicates a safety fault. Do not bypass this feature permanently.

Steps to restore normal closing:

  • 1. Inspect sensors: Verify both Stanley photo eyes are mounted facing each other at the same height and that their LEDs are solid.
  • 2. Clear obstructions: Remove any objects near the sensor line of sight, including leaves, cobwebs, or stored items.
  • 3. Check wiring: Inspect the sensor wires for damage and ensure they are connected to the correct terminals on the opener.
  • 4. Replace incompatible sensors: If non-original sensors were installed, replace them with a Stanley-compatible safety sensor kit wired per the instructions.
  • 5. Test: Once sensors are functioning correctly, the door should close from the remote without holding the wall button.
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Repair Difficulty

Easy 2/5

Required Part

Stanley Safety Sensor Kit (Photo Eyes)
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