Stanley
Safety Reversal System Override Required
Garage door will not close from remote but will close if you press and hold the wall button continuously.
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Possible Causes
Faulty or misaligned safety sensors, Open or shorted sensor wiring, Incorrect sensor mounting height, Non-Stanley sensors incompatible with opener
How to Fix / Troubleshooting
Safety first: The requirement to hold the wall button indicates a safety fault. Do not bypass this feature permanently.
Steps to restore normal closing:
- 1. Inspect sensors: Verify both Stanley photo eyes are mounted facing each other at the same height and that their LEDs are solid.
- 2. Clear obstructions: Remove any objects near the sensor line of sight, including leaves, cobwebs, or stored items.
- 3. Check wiring: Inspect the sensor wires for damage and ensure they are connected to the correct terminals on the opener.
- 4. Replace incompatible sensors: If non-original sensors were installed, replace them with a Stanley-compatible safety sensor kit wired per the instructions.
- 5. Test: Once sensors are functioning correctly, the door should close from the remote without holding the wall button.
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Repair Difficulty
Easy
2/5
Required Part
Stanley Safety Sensor Kit (Photo Eyes)
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