E12
Maxmatic Moisture / Ground Fault Detection

Digital Maxmatic disposal displays E12 and the unit stops whenever water splashes heavily into the sink or onto the switch.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Water intrusion into sink switch, Wet control module connectors, Leaking sink flange gasket, Condensation inside housing

How to Fix / Troubleshooting

Safety first: Immediately turn off the breaker. Do not use the disposal until all moisture is addressed.

  • Inspect for leaks: Check around the sink flange, mounting assembly, and dishwasher inlet for signs of dripping. Tighten mounting bolts and replace the sink flange gasket or plumber’s putty if leaking.
  • Dry the switch and control: Remove the sink switch cover and gently dry the interior with a cloth. Do not use heat guns directly on plastic parts. Allow several hours of air drying.
  • Check for standing water: Look for water pooling on top of the disposal housing or around the junction box. Dry thoroughly and correct the source of the leak.
  • Reset and test: After everything is completely dry, restore power and test briefly. If E12 reappears, internal components may be damaged.

Persistent E12 after drying indicates possible internal ground faults; the safest solution is to replace the affected Maxmatic switch or disposal unit.

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Repair Difficulty

Medium 3/5

Required Part

Maxmatic Sink Flange Gasket
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