ICE
MAAX Spas Freeze Protection Mode

Display shows ICE or IC; pumps may run automatically even when spa is not in use.

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Possible Causes

Low ambient temperature around spa, Water temperature near freezing, Faulty ambient or water sensor reading low, Control logic protecting plumbing

How to Fix / Troubleshooting

Safety: Do not shut off power to the spa in freezing conditions; freeze protection relies on powered pumps.

  • Confirm environment: If outdoor temperatures are near or below freezing, ICE is normal. The spa is circulating water to prevent freeze damage.
  • Check cover and insulation: Ensure the MAAX spa cover is in good condition and properly latched to retain heat.
  • Verify water level: Maintain proper water level so pumps do not draw air while running in freeze mode.
  • Sensor check: If ICE appears in warm weather, test the water temperature with a thermometer and compare to the display. Inspect the ambient or water sensor wiring for damage.
  • Replace faulty sensor: If the sensor is reading too low, install a new MAAX-compatible sensor to prevent unnecessary freeze cycles.
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Repair Difficulty

Easy 2/5

Required Part

Ambient / Freeze Sensor
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