QCA Spas Keypad / Topside Control Failure

Topside control panel buttons are unresponsive or some buttons work intermittently.

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Worn membrane switch, Moisture intrusion into panel, Damaged ribbon cable, Control board keypad input fault

How to Fix / Troubleshooting

Safety: Turn off power before disconnecting the topside panel.

  • Dry the panel: Wipe off any water on the topside panel and allow it to dry completely. Avoid using harsh chemicals on the membrane.
  • Check ribbon cable: Remove the control pack cover and ensure the topside ribbon cable is fully seated and not damaged.
  • Test with replacement panel: If available, plug in a known-good QCA Spas topside panel to determine if the issue is with the panel or the control board.
  • Replace panel: If the original panel is faulty, replace it with the correct QCA Spas topside control for your model.
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Repair Difficulty

Medium 3/5

Required Part

Topside Control Panel
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