E3
Ebac Humidity Sensor / RH Probe Fault

E3 displayed, unit runs briefly then shuts down

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Safety Warning

This repair may involve working with high voltage components or water connections. Always unplug the appliance before removing any panels.

If you are not confident in your ability to perform this repair safely, we strongly recommend contacting a professional technician.

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Possible Causes

Failed relative humidity sensor, Disconnected or damaged RH sensor cable, Contaminated sensor from dust or chemical vapors, Faulty main PCB humidity input

How to Fix / Troubleshooting

Safety: Unplug the dehumidifier before removing covers. Avoid static discharge to the control board and sensor.

Steps:

  • 1. Locate the humidity sensor: On many Ebac models, the RH sensor is mounted behind the front grille or on a small board near the air intake, connected to the main PCB by a small harness.
  • 2. Visual inspection: Check for heavy dust, paint overspray, or corrosion on the sensor. If it is dirty, gently clean with a soft brush and a small amount of isopropyl alcohol, then let it dry completely.
  • 3. Check connections: Ensure the sensor plug is fully seated on both the sensor module and the main PCB. Look for broken or frayed wires.
  • 4. Functional test: If you have access to Ebac service data, compare sensor output (resistance or voltage) to specifications. If not, substitute a known-good RH sensor if available.
  • 5. Replace sensor: If cleaning and reseating do not clear E3, replace the humidity sensor assembly with the correct Ebac part. Mount it in the same airflow location as the original.
  • 6. Check the PCB: If a new sensor does not resolve the error, the main control PCB may be faulty and require replacement.

Tip: Avoid using the unit in environments with aggressive chemicals or aerosols that can damage the RH sensor.

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Repair Difficulty

Medium 3/5

Required Part

Humidity Sensor Assembly
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