Ebac
Ebac Humidifiers & Dehumidifiers Error Codes
Complete list of fault codes and troubleshooting guides. Use the search below to find your specific error.
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E1
Unit will not run, display shows E1 shortly after power-up
Room Temperature Sensor Fault
E2
Display shows E2 and compressor will not start
Evaporator Coil Temperature Sensor Fault
E3
E3 displayed, unit runs briefly then shuts down
Humidity Sensor / RH Probe Fault
E4
E4 error, compressor does not start or stops quickly
High Temperature / Overheat Protection Fault
E5
E5 displayed, unit will not start dehumidification cycle
Water Level / Tank Full Sensor Fault
E6
E6 error, unit powers but no fan or compressor operation
Internal Communication / Control Board Fault
E7
E7 displayed, fan may run but compressor does not engage
Compressor Protection / Start Failure
E8
E8 error, fan does not run or runs intermittently
Fan Motor / Fan Feedback Fault
E9
E9 displayed, unit shuts down unexpectedly during operation
Low Ambient / Frost Protection Fault
F1
F1 code on display, unit beeps and stops
Float Switch Open Circuit
F2
F2 code, unit runs fan only, no dehumidification
Low Refrigerant / Refrigeration System Fault (Detected)
F3
F3 code, unit cycles rapidly and does not control humidity correctly
Humidity Calibration / Sensor Range Error
F4
F4 code, unit does not respond to keypad presses
Keypad / User Interface Fault
H1
H1 code, unit indicates high humidity but does not start
Humidity Sensor Short Circuit
H2
H2 code, unit indicates low humidity and will not run
Humidity Sensor Open Circuit
LC
LC or lock symbol on display, controls unresponsive
Child Lock / Control Lock Active
P1
P1 code, unit in defrost mode more than normal
Prolonged Defrost / Defrost Sensor Fault
P2
P2 code, continuous pump models – pump not operating, water backing up
Condensate Pump Fault
Symptom
Continuous drain not working; water still fills the tank
Continuous Drain Bypass Failure
Symptom
Dehumidifier runs briefly then shuts off, tank not full
Short Cycling / Overheat or Protection Trip
Symptom
Dehumidifier will not power on at all (no lights, no display)
No Power / Input Power Failure
Symptom
Display is blank but unit appears to run (fan/compressor on)
Display Backlight / UI Power Fault
Symptom
Display works but buttons do not respond or respond intermittently
Keypad Input Failure
Symptom
Fan does not run, but compressor becomes very hot
Fan Failure Leading to Overheating
Symptom
Fan runs but no water is collected in the tank or drain hose
No Dehumidification / Poor Moisture Removal
Symptom
Humidifier function (on combined Ebac units) not producing visible mist
Humidifier Output Failure
Symptom
Humidifier section produces white dust or mineral deposits nearby
Mineral Carryover from Humidifier
Symptom
Loud humming from compressor area, but little or no water collected
Compressor Mechanical or Electrical Fault
Symptom
Musty or unpleasant smell from air outlet during operation
Microbial Growth / Odor Issue
Symptom
Unit frequently trips the household circuit breaker or RCD
Overcurrent or Earth Leakage Fault
Symptom
Unit is excessively noisy during operation (rattling, buzzing, or grinding)
Mechanical Noise / Vibration Fault
Symptom
Unit powers on but compressor never starts, fan runs continuously
Compressor Not Starting
Symptom
Unit runs but room humidity does not decrease to setpoint
Under-Capacity or Control Calibration Issue
Symptom
Unit shuts off when moved or bumped lightly
Intermittent Power / Loose Connection
Symptom
Unit vibrates excessively and moves on the floor during operation
Excessive Vibration / Imbalance
Symptom
Visible frost or ice buildup on the evaporator coil that does not clear
Persistent Frost / Defrost Failure
Symptom
Water leaking from the bottom of the dehumidifier onto the floor
Condensate Leak / Drainage Fault
Symptom
Water tank overflows even though the unit should shut off when full
Tank Full Protection Failure
| Error Code | Symptom | Fault Type | Guide |
|---|---|---|---|
| E1 |
Unit will not run, display shows E1 shortly after power-up
|
Room Temperature Sensor Fault | View Details |
| E2 |
Display shows E2 and compressor will not start
|
Evaporator Coil Temperature Sensor Fault | View Details |
| E3 |
E3 displayed, unit runs briefly then shuts down
|
Humidity Sensor / RH Probe Fault | View Details |
| E4 |
E4 error, compressor does not start or stops quickly
|
High Temperature / Overheat Protection Fault | View Details |
| E5 |
E5 displayed, unit will not start dehumidification cycle
|
Water Level / Tank Full Sensor Fault | View Details |
| E6 |
E6 error, unit powers but no fan or compressor operation
|
Internal Communication / Control Board Fault | View Details |
| E7 |
E7 displayed, fan may run but compressor does not engage
|
Compressor Protection / Start Failure | View Details |
| E8 |
E8 error, fan does not run or runs intermittently
|
Fan Motor / Fan Feedback Fault | View Details |
| E9 |
E9 displayed, unit shuts down unexpectedly during operation
|
Low Ambient / Frost Protection Fault | View Details |
| F1 |
F1 code on display, unit beeps and stops
|
Float Switch Open Circuit | View Details |
| F2 |
F2 code, unit runs fan only, no dehumidification
|
Low Refrigerant / Refrigeration System Fault (Detected) | View Details |
| F3 |
F3 code, unit cycles rapidly and does not control humidity correctly
|
Humidity Calibration / Sensor Range Error | View Details |
| F4 |
F4 code, unit does not respond to keypad presses
|
Keypad / User Interface Fault | View Details |
| H1 |
H1 code, unit indicates high humidity but does not start
|
Humidity Sensor Short Circuit | View Details |
| H2 |
H2 code, unit indicates low humidity and will not run
|
Humidity Sensor Open Circuit | View Details |
| LC |
LC or lock symbol on display, controls unresponsive
|
Child Lock / Control Lock Active | View Details |
| P1 |
P1 code, unit in defrost mode more than normal
|
Prolonged Defrost / Defrost Sensor Fault | View Details |
| P2 |
P2 code, continuous pump models – pump not operating, water backing up
|
Condensate Pump Fault | View Details |
| – |
Continuous drain not working; water still fills the tank
|
Continuous Drain Bypass Failure | View Details |
| – |
Dehumidifier runs briefly then shuts off, tank not full
|
Short Cycling / Overheat or Protection Trip | View Details |
| – |
Dehumidifier will not power on at all (no lights, no display)
|
No Power / Input Power Failure | View Details |
| – |
Display is blank but unit appears to run (fan/compressor on)
|
Display Backlight / UI Power Fault | View Details |
| – |
Display works but buttons do not respond or respond intermittently
|
Keypad Input Failure | View Details |
| – |
Fan does not run, but compressor becomes very hot
|
Fan Failure Leading to Overheating | View Details |
| – |
Fan runs but no water is collected in the tank or drain hose
|
No Dehumidification / Poor Moisture Removal | View Details |
| – |
Humidifier function (on combined Ebac units) not producing visible mist
|
Humidifier Output Failure | View Details |
| – |
Humidifier section produces white dust or mineral deposits nearby
|
Mineral Carryover from Humidifier | View Details |
| – |
Loud humming from compressor area, but little or no water collected
|
Compressor Mechanical or Electrical Fault | View Details |
| – |
Musty or unpleasant smell from air outlet during operation
|
Microbial Growth / Odor Issue | View Details |
| – |
Unit frequently trips the household circuit breaker or RCD
|
Overcurrent or Earth Leakage Fault | View Details |
| – |
Unit is excessively noisy during operation (rattling, buzzing, or grinding)
|
Mechanical Noise / Vibration Fault | View Details |
| – |
Unit powers on but compressor never starts, fan runs continuously
|
Compressor Not Starting | View Details |
| – |
Unit runs but room humidity does not decrease to setpoint
|
Under-Capacity or Control Calibration Issue | View Details |
| – |
Unit shuts off when moved or bumped lightly
|
Intermittent Power / Loose Connection | View Details |
| – |
Unit vibrates excessively and moves on the floor during operation
|
Excessive Vibration / Imbalance | View Details |
| – |
Visible frost or ice buildup on the evaporator coil that does not clear
|
Persistent Frost / Defrost Failure | View Details |
| – |
Water leaking from the bottom of the dehumidifier onto the floor
|
Condensate Leak / Drainage Fault | View Details |
| – |
Water tank overflows even though the unit should shut off when full
|
Tank Full Protection Failure | View Details |
No matching codes found
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