Ebac Microbial Growth / Odor Issue

Musty or unpleasant smell from air outlet during operation

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Possible Causes

Dirty evaporator coil, Stagnant water in tank or pump tray, Dirty air filter, Mold growth inside cabinet

How to Fix / Troubleshooting

Safety: Unplug the unit. Wear gloves and a mask if sensitive to mold.

Steps:

  • 1. Clean tank: Empty and wash the water tank with warm soapy water. Rinse thoroughly and allow to dry.
  • 2. Filter cleaning: Remove and wash the air filter. Let it dry completely before reinstalling.
  • 3. Coil cleaning: Access the evaporator coil and gently clean with a soft brush. Use a non-corrosive coil cleaner approved for aluminum if necessary, following product instructions.
  • 4. Pump tray: For pump models, clean the pump reservoir and float area to remove slime and biofilm.
  • 5. Dry-out cycle: After cleaning, run the unit in fan-only mode (if available) for 30–60 minutes to dry internal surfaces.
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Repair Difficulty

Very Easy 1/5
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